Danna Shaffer

(Phone triage & telehealth)

• Provide telephone and interactive conference patient triage to specific patient populations, conduct follow-up calls, complete EMR documentation
• Provide clinical review to physicians requesting inbound patient transports, document transfer process, confirm proper diagnosis is documented
• Facilitate and document telehealth stroke calls between hospitals throughout Arkansas and UAMS' neurologists through ARSAVES stroke program
• Assist in identifying and tracking call center calls, request medical records, insurance verification be it private sector or Medicaid/Medicare
• Ability to multitask, perform and execute solutions, collect and transmit data on referrals and case-managed patients
• Critical thinking skills to include making decisions and solving problems using sound, inclusive reasoning and judgment
• Conduct self quality assurance and quality improvement on calls; ensure personal weekly productivity metrics are met

(Urology Surgery Center/Interventional Radiology - Pre-Op, OR Circulator, PACU)

• Delivered patient care in all phases of high volume ambulatory surgery center
• Compiled patient health history, started IVs, served as support staff, performed physical assessments, reconciled and administered medications, reported variances in labs/vitals
• Interacted with interdisciplinary healthcare teams
• Performed discharge planning and patient education for positive outcomes
• Trained new nurses

(Pre-Op, OR Circulator, PACU)

• Delivered patient care in all phases of orthopedic and ENT ambulatory surgery center
• Admitted patients to pre-op, compiled/updated health history and medication reconciliations
• Performed preoperative calls, as well as post-op patient calls for quality assurance
• Provided compassionate care for patients while in vulnerable mental, emotional, or physical states
• Ensured discharge planning process provided successful recovery with appropriate assistive devices, medications, and follow-up appointments

(Main OR Circulator)

• Managed routine and unexpected situations in fast-paced Level One Trauma Center
• Specialized in spinal surgeries, orthopedics, and ENT, but cross-trained in all surgical services
• Staff resource, assisted with unit problem-solving, organized department events through unit council
• QI committee member, provided expertise on OR safety practices
• Served as Unit Safety Officer training staff to identify fire hazards, evacuation techniques, safe handling of equipment, oxygen sources, crash carts, and other life-saving tools for emergency response
• Prepared OR with supplies, positioning aids and needed equipment.
• Precepted new hires

(State-Level School-Based Health Center Advisor)

• Provided professional development in health, wellness, and disease prevention on zoom meetings and at annual state conferences
• Used student health data to assist program and policy implementation
• Aided schools in building partnerships with local resources and promoted telemedicine programs to maximize outreach
• Monitored grant data and reviewed grants
• Reviewed and wrote Continuing Nurse Education for ADH

(Labor & Delivery - Labor Nurse, Pre-Op, OR Circulator, PACU)

• Provided direct patient care for high-risk obstetric patients
• Transitioned newborns into first hours of life
• Provided lactation support & education
• Performed charge and scrub nurse duties, as needed
• Precepted new hires
• Served as Value Analysis Resource Nurse, developed and facilitated unit cost saving processes
• Recognized as Joint Commission Superstar touring with surveyors in 2017
• Daisy Award nominee in 2015

(Neurology/Neurosurgery Floor - Staff Nurse)

• Provided direct patient care while maintaining accurate, detailed records
• Rotating charge nurse over 30-bed unit
• Started IVs, administered medications
• Monitored and reported changes in patients' conditions to physicians
• Pain Resource Nurse for the unit
• Worked with case coordinators, physicians, patients and families throughout hospital stay from admission through discharge

• Student clinical nursing care tech position under licensed RN supervision. Monitored vital signs, conducted lab draws, assisted patients with basic patient care and activities of daily living.
• (Neurology/Neurosurgery Floor - Patient Care Tech)