Danna Young
Newark,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Surgical Office Supervisor
Burke Dermatology
Newark, DE
08.2014 - 02.2024
- Policy and Procedure Development
- Performed Medical Transcription duties
- Implemented quality assurance measures such as peer reviews or chart audits to ensure accurate documentation.
- Reviewed patient records for accuracy and completeness prior to submission for billing purposes.
- Managed a team of 10 medical office staff, including hiring and training new employees.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Educated patients about medications, procedures and physician's instructions.
- Maintained inventory and medication logs for tracking
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered medications under physician's supervision.
- Explained treatment procedures and physicians' instructions coordinated care among other facilities
Surgical Assistant/Team Supervisor
Panzer Dermatology
Newark, DE
04.2001 - 10.2010
- Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
- Ensured that all necessary documents were completed accurately before each procedure.
- Organized instruments and supplies to optimize surgical team efficiency.
- Performed suturing techniques under direct supervision of a surgeon.
- Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Administering topical anesthetics prior to certain treatments such as laser hair removal or injectable fillers.
- Explained policies, procedures and services to patients.
- Participated in team meetings to discuss best practices for client care.
- Interviewed applicants and made recommendations for new hires.
Education
High School Diploma -
Middletown High School
Middletown, DE06-1998
Associate of Science - NURSING
Delaware Technical And Community College
Newark, DESkills
- Excellent Communication Skills
- Self Starter and works well independently
- Goal-Oriented
- Insurance Verification and Authorization
- Calendar Management
- Teamwork and Cooperation
- Problem-Solving
- Friendly, Positive Attitude
- Supervision and leadership
- Proficient in MS Office, EClincial Works, Modern Med
- Error identification
- Meticulous attention to detail
- Highly Organized
- Maintains confidentiality
- Document Preparation
- Policy Development and Enforcement
- Time Management
- Complaint resolution
- Customer Service
Timeline
Surgical Office Supervisor
Burke Dermatology
08.2014 - 02.2024
Surgical Assistant/Team Supervisor
Panzer Dermatology
04.2001 - 10.2010
High School Diploma -
Middletown High School
Associate of Science - NURSING
Delaware Technical And Community College