Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dannah Echols

Jefferson,GA

Summary

Former Police Officer/Communications Officer that wants to start a career in the court system. I would be happy and eager to obtain any training necessary for this position. I am a quick learner and a efficient problem solver. I am currently finishing my Associate's Degree in Criminal Justice.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Colony Bank
Fitzgerald , GA
10.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Surgical Coordinator

The Howard Center For Women's Health
Tifton, GA
04.2023 - 10.2023
  • Organized patient charts for surgical procedures and ensured accuracy of all documents.
  • Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
  • Provided assistance with post-operative care plans according to physician's orders.
  • Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
  • Worked with operating facilities to schedule procedures on behalf of surgeons.

Police Officer

Abraham Baldwin Agricultural College
Tifton , GA
03.2023 - 03.2023
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Responded to emergency calls for service and provided assistance as needed.

Police Officer/Communications Officer

University Of Georgia
Athens, GA
08.2017 - 01.2023
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Conducted traffic stops in accordance with departmental protocol.
  • Maintained order during civil disturbances or protests.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Observed court proceedings related to cases involving police work.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Utilized various technologies including computers, cameras, radar guns., to complete job duties.
  • Attended training sessions to maintain proficiency in law enforcement techniques.

Education

High School Diploma -

Collins Hill High School
Suwanee, GA
04-2014

Some College (No Degree) -

University of North Georgia
Dahlonega, GA

Some College (No Degree) - Criminal Justice

University of Phoenix
Tempe, AZ

Skills

  • Inbound and Outbound Calling
  • Data Entry
  • Scheduling
  • Adaptive team player
  • Tactful and diplomatic
  • Critical Thinking
  • Account Management
  • Report Preparation
  • Typing proficiency
  • Multi-Task Management
  • Community Engagement
  • Law Enforcement

Accomplishments

University of Georgia Police Department 2022 Crisis Response Award

University of Georgia Police Department 2022 Constitutional Policing Award

Timeline

Customer Service Representative

Colony Bank
10.2023 - Current

Surgical Coordinator

The Howard Center For Women's Health
04.2023 - 10.2023

Police Officer

Abraham Baldwin Agricultural College
03.2023 - 03.2023

Police Officer/Communications Officer

University Of Georgia
08.2017 - 01.2023

High School Diploma -

Collins Hill High School

Some College (No Degree) -

University of North Georgia

Some College (No Degree) - Criminal Justice

University of Phoenix

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Dannah Echols