Summary
Overview
Work History
Education
Timeline
Generic

Dannah Shafi

Dania,FL

Summary

Dynamic hospitality professional with 10+ years of experience in fast-paced environments. Expertise in delivering exceptional guest experiences through effective multitasking, cash handling, and team collaboration. Proven ability to streamline operations and enhance customer satisfaction, contributing to the overall success of high-volume establishments.

Overview

10
10
years of professional experience

Work History

Flight Attendant

American Airlines
Miami, FL
06.2026 - Current
  • Ensure passenger safety by following FAA and company safety, security, and emergency procedures.
  • Provide attentive customer service while assisting passengers with their needs and creating a comfortable travel experience.
  • Communicate clearly with passengers and crew members while remaining calm and professional in changing situations.

Server / Bartender

Pacific Catch
10.2021 - Current
  • Deliver friendly, attentive service in a high-volume environment.
  • Support bar operations and maintain strong product knowledge.
  • Handle payments and manage multiple tables efficiently.

Server

George’s at the Cove
03.2023 - 08.2023
  • Provided elevated guest service in a fast-paced environment.
  • Ensured smooth communication between front and back of house.

Food Runner / Barista

Parakeet Café
06.2021 - 10.2021
  • Prepared handcrafted beverages.
  • Assisted with food running during peak hours.

Barista

Better Buzz Coffee
09.2020 - 06.2021
  • Crafted drinks and food items according to brand standards.
  • Handled POS transactions and provided customer service.

Host

Pacific Catch
01.2020 - 06.2020
  • Managed seating, reservations, and guest flow.
  • Handled phones, takeout orders, and customer needs.

Shift Supervisor

Starbucks
09.2016 - 01.2020
  • Supervised shifts and trained new team members.
  • Maintained store standards and handled opening/closing procedures.

Education

John C. Kimball High School
Tracy, CA

Timeline

Flight Attendant

American Airlines
06.2026 - Current

Server

George’s at the Cove
03.2023 - 08.2023

Server / Bartender

Pacific Catch
10.2021 - Current

Food Runner / Barista

Parakeet Café
06.2021 - 10.2021

Barista

Better Buzz Coffee
09.2020 - 06.2021

Host

Pacific Catch
01.2020 - 06.2020

Shift Supervisor

Starbucks
09.2016 - 01.2020

John C. Kimball High School
Dannah Shafi