Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Affiliations
Work Preference
Interests
Languages
Certification
Websites
Hi, I’m

Danna Kristine Smith

Sebring,FL
Danna Kristine Smith

Summary

As a new-comer to the Sebring area, I bring hands-on experience in Mental & Behavioral Health, Early Childhood Education, and Office Management/Administration. I am strong at solving problems, I have the ability to stay calm and productive in stressful and emergency situations. I bring a talent for navigating challenges with an understanding of mental health and substance abuse cliental. I am adaptable, creative, and have a results-oriented mindset. I am committed to making meaningful contributions and advancing the goals and vision of any organization.

Overview

19
years of professional experience

Work History

Goodwill of Delaware & Delaware Counties

Administrative Warehouse Operations Assistant
10.2009 - 04.2015

Job overview

  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations director and six minor managers with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Resolved customer problems and complaints.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.

Passion Care Academy

Office Manager
06.2004 - 09.2008

Job overview

  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently, to be in accordance to state daycare laws.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

(NET), The Recovery Center of DE & Kirkwood Detox

Human Services Assistant
04.1996 - 05.2005

Job overview

  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
  • Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
  • Acted as mandatory reporter of abuse.
  • Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Enhanced client well-being by providing comprehensive support and coordinating with other service providers.

Education

Wesley Community College
DE

Associate of Applied Science from Business Administration

University Overview

  • Dean's List 3 Consecutive Semesters
  • Associate's Degree Incomplete
  • 10-15 Credits still needed for Completion

Hodgson Vocational Technical School
Newark

High School Diploma
06-1992

University Overview

  • Professional Development: Nursing

Skills

  • Attention to detail

  • Positive attitude

  • Professional and friendly

  • Customer support

  • MS office

  • Emotional regulation

  • Mental health support

  • Substance abuse treatment

  • Behavior observation

  • Case documentation

  • Organizational skills

  • Data entry

Accomplishments

Accomplishments
  • During my years at NorthEast Treatment Centers, (NET) I was certified in 25+ minor educational courses in Mental and Behavioral Health.
  • NET promotion to Receptionist.
  • NET promotion to Arts & Crafts Creator.
  • NET promotion to Office Manager at their Kirkwood Detox Site, becoming a manger of a 5 person team. Including Housekeeping, Food Services, Data Entry, Medical Records and Admissions Coordinator.
  • As the Office Manager at Passion Care Academy, (PCA), I received my TECE I Certification. (TECE, Training for Early Care Education)
  • PCA, became State Certified in the Free Lunch Program Qualifications
  • PCA, became State Certified in Purchase of Care Quality Assurance
  • PCA, became State Certified in Daycare Standard of Safety Instruction
  • Earned a $2.20 raise on my 90 day review at Goodwill.
  • Saved Goodwill over $2000.00 on new warehouse budget.
  • Saved Goodwill over $850.00 in one year reducing and controlling warehouse inventory.
  • Held the Public Notary Position for Goodwill of Delaware
  • Previously certified in Vehicle Title Transfers in the State of Delaware

Timeline

Administrative Warehouse Operations Assistant
Goodwill of Delaware & Delaware Counties
10.2009 - 04.2015
Office Manager
Passion Care Academy
06.2004 - 09.2008
Human Services Assistant
(NET), The Recovery Center of DE & Kirkwood Detox
04.1996 - 05.2005
Wesley Community College
Associate of Applied Science from Business Administration
Hodgson Vocational Technical School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Affiliations

Affiliations
  • Volunteer~Heartland Cat Rescue & Adoption Society, Inc

Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Interests

Arts & Crafts

Quilting

DIY Projects

Gardening

Furniture Restoration

Languages

English
Full Professional

Certification

  • CAP - Certified Administrative Professional (Delaware)
  • TECE 1 - Training Early Care Education (Delaware)

Websites

Similar Profiles

  • Patti Mengers

    Patti MengersPatti Mengers

    Vice President of Goodwill Staffing Services at Goodwill of Delaware & Delaware CountyVice President of Goodwill Staffing Services at Goodwill of Delaware & Delaware County

    View Profile
  • Patrick Ryan

    Patrick RyanPatrick Ryan

    Customer Service Representative at Goodwill Of Delaware And Delaware CountyCustomer Service Representative at Goodwill Of Delaware And Delaware County

    View Profile
  • Danna Nightingale

    Danna NightingaleDanna Nightingale

    Peer Support Specialist at Friends Of Recovery Of Delaware And Otsego CountiesPeer Support Specialist at Friends Of Recovery Of Delaware And Otsego Counties

    View Profile
Danna Kristine Smith