Jessica Caez

Burbank ,CA

Summary

Administrative & Operations Coordinator

Highly organized administrative and operations professional with 10+ years of experience supporting leadership, managing complex schedules, coordinating daily operations, and thriving in high-pressure, fast-paced environments. Proven ability to manage competing priorities with minimal supervision. Passionate about television, storytelling, and building a long-term career in entertainment.

Overview

2026

years of professional experience

Work History

Administrative Operations Assistant (Assistant Man

Chuck E. Cheese

Burbank, CA

08.2023 - Current

Proactively manage daily operations and administrative functions to ensure smooth workflow and timely execution of priorities
Coordinate and maintain complex weekly staff schedules, adjusting in real time to shifting business needs and last-minute changes
Support senior leadership by anticipating operational needs and resolving issues independently
Handle high-volume email, phone, and in-person communication with staff, vendors, and leadership
Prepare Excel-based reports and tracking grids related to labor, scheduling, and financial activity
Oversee cash handling, deposits, expense tracking, and financial reconciliation with strict attention to detail
Manage purchasing requests and supply orders, ensuring accuracy and timely fulfillment
Maintain organized records and documentation in cloud-based systems
Consistently work flexible hours and overtime with short notice based on business demands

Operations Coordinator (Store Manager)

Champion

Tilton, NH

2017 - 2019

Managed all day-to-day administrative and operational functions for a high-traffic retail location
Maintained staff schedules, calendar planning, and shift coordination to support daily business priorities
Served as a central communication hub between corporate leadership and store staff
Prepared sales reports, cash documentation, and operational summaries
Ensured smooth office and floor operations through strong organization and attention to detail
Supported leadership initiatives and handled multiple responsibilities simultaneously under pressure

Administrative & Scheduling Assistant (Assistant M

McDonald’s

Goffstown, NH

12.2011 - 08.2017

Supported senior management in overseeing full weekly operations for a high-volume restaurant
Created and maintained weekly scheduling calendars, managing coverage across multiple shifts
Coordinated communication between management, staff, and vendors
Prepared operational reports and maintained accurate documentation
Handled financial reconciliation, cash management, and compliance records
Demonstrated exceptional multitasking skills while managing competing priorities in a fast-paced environment

Education

High School Diploma -

Nashua High School South

Nashua, NH

Skills

Executive Calendar & Schedule
Management
High-Volume Administrative Support
Outlook, Word & Excel Reporting
Spreadsheet & Grid Creation (Excel)
Email & Phone Correspondence
Multi-Project Coordination

Confidential Information Handling
Deadline & Priority Management
Attention to Detail
Working Under Pressure & Overtime
Flexibility
Cross-Departmental Support
Cloud-Based File Management (Dropbox /
Drive)

Timeline