Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dannelle Cooks

Hinesville

Summary

Results-oriented professional with extensive experience in customer service and team management. Known for strong communication and problem-solving abilities, consistently resolving issues to improve customer experiences. Eager to leverage adaptability and attention to detail in a new challenge.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

TitleMax Title Loans
Hinesville
12.2022 - 03.2024
  • Guided customers through loan applications, clarifying terms and conditions to facilitate understanding.
  • Executed promotional strategies that increased customer engagement and store visibility.
  • Addressed customer complaints swiftly to maintain satisfaction and foster loyalty.

Personal Care Assistant

Help at Home
Hinesville
10.2021 - 11.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Communicated effectively with healthcare professionals about client needs.
  • Documented client progress and changes in condition accurately.

Ammunition Specialist

US Army
Fort Stewart
05.2017 - 05.2021
  • Managed ammunition storage and inventory to ensure compliance with safety regulations.
  • Conducted inspections on ammunition supplies for quality assurance and proper handling.
  • Coordinated transportation of ammunition between supply points and operational units.

Front Desk Receptionist

Precision Tune Auto Care
Jacksonville
06.2015 - 05.2017
  • Greeted customers warmly, ensuring a positive first impression and fostering customer satisfaction.
  • Managed appointment scheduling, optimizing workflow and enhancing customer experience.
  • Assisted technicians by accurately relaying crucial vehicle issue information from customers, facilitating effective repairs.

Education

Bachelor of Arts - Psychology

Columbia College
Columbia, MO
06-2026

Associate of Arts - General Studies

Columbia College
Columbia, MO
12-2024

Skills

  • Effective communication
  • Customer service
  • Problem solving
  • Time management
  • Data analysis
  • Report generation

Certification

  • Early Childhood Care and Education Basics

Timeline

Store Manager

TitleMax Title Loans
12.2022 - 03.2024

Personal Care Assistant

Help at Home
10.2021 - 11.2022

Ammunition Specialist

US Army
05.2017 - 05.2021

Front Desk Receptionist

Precision Tune Auto Care
06.2015 - 05.2017

Bachelor of Arts - Psychology

Columbia College

Associate of Arts - General Studies

Columbia College
Dannelle Cooks