Dannerys Rodriguez
New York,NY
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Receptionist
Borbas Pharmacy Surgical
02.2023 - Current
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed over 50 customer calls per day.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered questions and addressed, resolved, or escalated issues.
- To management personnel to satisfy customers.
PHARMACY TECHNICIAN
YOUR HEALTH PHARMACY
08.2020 - 01.2023
- Respond to patients request and healthcare providers, answering their questions and referring various inquiries to pharmacist.
- Process prescriptions electronically and ensuring all information is accurate and complete.
- Generate revenues by recording, calculating, and issuing charges.
- Support pharmacological services by assembling, stocking, and distributing medications.
- Ensure medication availability by delivering medication to patients and providers.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Receptionist
Balance Health Medical
06.2019 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
KEY HOLDER/ASSISTANT SALES MANAGER
FABCO SHOES
12.2017 - 06.2019
- Managed customer relationships, improved sales results, and performed open and close procedures for a high-volume retail store.
- Assisted in opening and closing the store, including cash handling, and preparing deposits.
- Trained and encouraged associates in developing their skills and helping them grow with the company.
- Oversaw cleaning, maintenance, and deliveries staff outside of regular.
Education
High School Diploma - undefined
Penn Foster
New Jersey12.2012
Skills
- Bilingual
- Time Management
- Conflict Resolution
- Detail Oriented
- Medical Terminology
- Interpersonal Skills
- Telephone Skills
- Customer and Client Relations
- Reception Desk Management
Timeline
Receptionist
Borbas Pharmacy Surgical
02.2023 - Current
PHARMACY TECHNICIAN
YOUR HEALTH PHARMACY
08.2020 - 01.2023
Receptionist
Balance Health Medical
06.2019 - 07.2020
KEY HOLDER/ASSISTANT SALES MANAGER
FABCO SHOES
12.2017 - 06.2019
High School Diploma - undefined
Penn Foster