Danni Alston
Orlando
Summary
Throughout my professional and academic career, I have worked through many challenges, whether I am in the classroom or the workforce. Every challenge has left me with a better version of myself, a version that has high emotional intelligence, a calm demeanor, adequate communication skills, and strong writing that, if needed, is very persuasive. All these skills are forever changing for the better, just like myself, and it will continue to change as I explore careers and opportunities.
Overview
4
4
years of professional experience
Work History
Store Associate
PDQ Restaurant
Orlando
03.2024 - Current
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Demonstrated excellent customer service skills at all times.
- Resolved customer complaints promptly with professionalism and courtesy.
Point-of-Sale Representative
Panera Bread
Orlando
04.2021 - 06.2021
- Ensured compliance with company policies for Point-of-Sale operations.
- Monitored inventory levels to ensure adequate supplies are available for sale.
- Greeted customers promptly and asked detailed questions to quickly determine needs.
- Maintained appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
Education
Public Health
Valencia College
Orlando, FL05-2027
High School Diploma -
Edgewater Highschool
Orlando, FL05-2025
Skills
- Customer service
- Communication skills
- Data analysis
- Copywriting, editing, and review
- Adaptability
- Effective communication
- Conflict mediation
- Research
- Proofreading
- Customer relations
Affiliations
- Girls Weightlifting competing at the highschool level for 2 years consecutively
- Management position for a boys wrestling team
- Community service at local pool
Timeline
Store Associate
PDQ Restaurant
03.2024 - Current
Point-of-Sale Representative
Panera Bread
04.2021 - 06.2021
Public Health
Valencia College
High School Diploma -
Edgewater Highschool
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