Danni Henshaw
Muskegon,Michigan
Summary
Social work student pursuing a BSW with experience supporting clients and families, providing administrative support, and maintaining accurate, confidential records. Skilled in communication, organization, and problem-solving, with a strong interest in child welfare.
Overview
4
4
years of professional experience
Work History
Patient Registration Specialist
The Cancer and Hematology Centers
Grand Rapids, Michign
11.2023 - 05.2024
- Communicated with healthcare providers to resolve registration-related inquiries promptly.
- Utilized electronic health record systems to update and maintain patient information accurately.
- Registered patients using proper data entry.
- Answered incoming calls from patients or providers.
- Managed patient check-in processes for efficient registration and appointment scheduling.
Waitress
Texas Roadhouse
Muskegon, MI
09.2022 - 10.2023
- Provided excellent customer service in a fast-paced dining environment.
- Handled cash and credit transactions efficiently at the register.
- Resolved customer complaints with professionalism and care.
- Performed basic math calculations when computing bills for customers' meals.
- Enforced safety guidelines for employees and patrons of the restaurant.
Deputy Clerk
Holton Township
Holton, MI
08.2020 - 12.2022
- Assisted in preparing meeting agendas and taking official minutes.
- Responded to inquiries from citizens regarding city services or regulations.
- Performed data entry tasks in MS Office Suite.
- Processed applications for permits, licenses, and other government forms.
- Managed the front desk reception area; answered telephone calls.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Ensured that all financial transactions were properly recorded and reported.
- Processed payroll information.
Education
Bachelors Of Social Work - Child And Family
Liberty University
Lynchburg, VA01-2028
Skills
- Patient care
- Communication
- HIPPA complience
- Phone etiquette
- Data entry
- Microsoft Office
- Insurance verification
- Time management
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Patient Registration Specialist
The Cancer and Hematology Centers
11.2023 - 05.2024
Waitress
Texas Roadhouse
09.2022 - 10.2023
Deputy Clerk
Holton Township
08.2020 - 12.2022
Bachelors Of Social Work - Child And Family
Liberty University