Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danniel Duran

Miami,Fl

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

3
3
years of professional experience

Work History

Team Leader

Einstein Bro Bagels
08.2022 - 05.2023
  • Mentored and guided employees to foster proper completion of assigned duties. Work the register and move the line.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Led team of Number members while providing exceptional customer service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
  • Molded team and embraced change to adapt within dynamic.
  • Assisted Job title with new hire processing and existing training programs.
  • Kept equipment running by clearing out work station.

Logistics Coordinator

Futuro GT Logistics
06.2021 - 06.2022
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Coordinated truckers schedule and their stays for hotels.

Team Captain

Dave And Buster
05.2023 - Current
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
  • Adapted quickly to changing game plans and strategies.

Education

High School Diploma - Business

John A. Ferguson Senior High School
Miami, FL
06.2022

Skills

  • Staff Training
  • Key Performance Indicators (KPI)
  • Account Management
  • Overseeing Daily Activities
  • Daily Workflow Improvement
  • Cash Register Operations
  • Continuous Professional Improvement
  • Effective Customer Service
  • Attention to Detail
  • Trucking Dispatching and commutations
  • Overcoming Obstacles
  • Personnel Scheduling
  • Customer Experience
  • Individual Trainings
  • Kitchen Equipment
  • Positive Interactions
  • Providing Feedback
  • Team Discipline

Timeline

Team Captain

Dave And Buster
05.2023 - Current

Team Leader

Einstein Bro Bagels
08.2022 - 05.2023

Logistics Coordinator

Futuro GT Logistics
06.2021 - 06.2022

High School Diploma - Business

John A. Ferguson Senior High School
Danniel Duran