Danniela Borja
Riverside,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
6
6
years of professional experience
Work History
Lead Cashier
Ulta Beauty
12.2024 - Current
- Oversaw cash handling processes, ensuring accuracy and compliance with company policies.
- Trained and supervised cashiers, improving customer service and streamlining operations.
- Developed and maintained positive relationships with customers, resulting in repeat business and customer loyalty.
- Assisted in training new employees, creating a collaborative team environment.
Housekeeping Cleaner
Daniela’s Cleaning Services
Riverside, California
03.2023 - 08.2026
- Maintained cleanliness of residential and commercial spaces for Daniela's Cleaning Services, while enhancing overall client satisfaction.
- Vacuumed carpets, swept floors, and mopped hard surfaces to uphold high cleanliness standards across assigned areas.
- Cleared waste receptacles to maintain cleanliness standards and replaced liners in rooms and common areas.
- Provided cleaning services for residential and commercial properties, contributing to a hygienic environment for clients.
Receptionist
Corona Medical Center
Corona, California
08.2023 - 12.2024
- Greeted patients at Corona Medical Center front desk and directed visitor flow.
- Answered multi-line phones and routed calls to appropriate medical staff.
- Scheduled patient appointments using a medical center calendar and office procedures.
- Verified insurance details and updated patient records in clinic systems.
Seasonal Retail Sales Cashier
LA County Fair
Pomona, CA
12.2024 - 12.2024
- Collaborated with team members to streamline store operations, contributing to consistent achievement of sales targets.
- Trained new staff on point-of-sale systems and customer service protocols, improving team readiness and service delivery.
- Monitored sales trends and provided actionable feedback to management, shaping effective promotional strategies.
- Adapted to fast-paced retail changes and maintained composure during high-volume periods, ensuring service consistency.
Seasonal Retail Sales Cashier
OC Fair & Event Center
Orange, CA
10.2024 - 10.2024
- Delivered exceptional customer service, assisting customers with product inquiries and ensuring a pleasant shopping experience.
- Processed cash and electronic transactions accurately, maintaining a balanced register at the end of each shift.
- Maintained knowledge of current promotions and product features to effectively upsell and create value for customers.
- Restocked shelves and organized store displays to ensure an inviting shopping environment and optimize product visibility.
Cashier/Server
Seafood and Crawfish Inc.
Pomona, US
04.2023 - 01.2024
- Assisted management in meeting operational goals by consistently adhering to company policies and procedures.
- Cultivated positive work culture through teamwork and open communication with colleagues.
- Executed opening and closing procedures, ensuring completion of all tasks to maintain operational flow.
- Supported management in achieving operational goals by following company policies and procedures diligently.
Cashier
Casa Jalisco
Upland, US
03.2021 - 07.2021
- Processed customer transactions efficiently and accurately, ensuring high levels of satisfaction.
- Maintained clean, organized a clean, organized checkout area to enhance the customer dine-in experience.
- Implemented strategies to minimize checkout wait times, enhancing customer flow.
- Developed product knowledge to assist customers effectively and confidently.
Mentor
The Boys and Girls Club
Pomona, US
03.2021 - 07.2021
- Designed and implemented workshops enhancing leadership and interpersonal skills among mentees, and fostering personal growth and confidence.
- Designed and implemented workshops to enhance leadership and interpersonal skills among mentees.
- Engaged in community outreach promoting mentorship opportunities, successfully recruiting new participants to expand program reach.
- Guided individuals in developing personal and professional skills through tailored mentorship programs, facilitating goal achievement and skill development.
Education
High School Diploma -
Garey High School
Pomona, CASkills
- Credit and cash transactions
- Sales expertise
- Sales upselling
- Customer Service
- Front desk operations
- Operational procedures
- Employee onboarding
- Team leadership
- Team building
- Bilingual
- Adaptability skills
- Problem solving
Languages
Title: Lead Cashier
Timeline
Lead Cashier
Ulta Beauty
12.2024 - Current
Seasonal Retail Sales Cashier
LA County Fair
12.2024 - 12.2024
Seasonal Retail Sales Cashier
OC Fair & Event Center
10.2024 - 10.2024
Receptionist
Corona Medical Center
08.2023 - 12.2024
Cashier/Server
Seafood and Crawfish Inc.
04.2023 - 01.2024
Housekeeping Cleaner
Daniela’s Cleaning Services
03.2023 - 08.2026
Cashier
Casa Jalisco
03.2021 - 07.2021
Mentor
The Boys and Girls Club
03.2021 - 07.2021
High School Diploma -
Garey High School