Danniella Delphine Davis
Marion,South Carolina
Summary
Energetic and resourceful professional with a passion for helping others, and problem solving. Capable of quickly mastering new skills. High patience level with training others, and with clients. Outstanding communicator with management, and team members. Detail oriented to make sure every task has been completed efficiently, and accurately.
Overview
18
18
years of professional experience
Work History
Management
Cricket Wireless
02.2017 - Current
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
- Performed general office administration and management functions.
- Implemented metrics and KPIs related to high severity issue management, providing meaningful reports to management team.
- Maximized category turnover through proactive management strategies.
- Supported store management in various administrative tasks such as scheduling, payroll processing, and inventory management, contributing to overall store efficiency.
- Assisted in inventory management by conducting regular counts, verifying stock levels, and reporting discrepancies to management.
- Mentored junior staff members on best practices in account management, negotiation techniques, and time management skills.
- Documented material movement in inventory management system.
- Held sales coaching sessions weekly, and as needed.
Guest Services/OPC
Myrtle Beach Visitor Center (Westgate Resorts)
11.2006 - 02.2017
- Worked flexible hours across night, weekend, and holiday shifts.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Generated personal sales to meet or exceed established sales goals.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Implemented marketing and promotional initiatives to increase occupancy.
Education
Associates Degree - Marketing, Management
Florence-Darlington Technical College
Florence, SC05.2011
High Diploma - College Preparation
Marion High School
Marion, SC05.2006
Skills
- Training and mentoring
- Cashier management
- Customer assistance
- Tiered commission pay structures
- Booking management
- Crew management
Timeline
Management
Cricket Wireless
02.2017 - Current
Guest Services/OPC
Myrtle Beach Visitor Center (Westgate Resorts)
11.2006 - 02.2017
Associates Degree - Marketing, Management
Florence-Darlington Technical College
High Diploma - College Preparation
Marion High School
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