Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dannielle Guevremont

Girard,OH

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Supervisor

Sheetz
09.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Reduced operational costs through effective inventory management and streamlined processes.

Inventory and Online Sales Manager

Smith's Wholesale Appliance
08.2022 - 08.2023
  • Kept detailed records of sales and contracts.
  • Analyzed online sales data and developed action plans to improve margin, revenue, and processes.
  • Monitored online marketplaces for accuracy, product offerings, and influenced data sources to identify gaps and opportunities.

IOS Technical Support Advisor

Apple
11.2019 - 07.2022
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Documented support interactions for future reference.
  • Diagnosed and troubleshot hardware, software and network issues.

Returns Processor

Trade Global
11.2016 - 08.2019
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Documented returned product details in an inventory tracking system.

Education

No Degree - Chemistry

University of Cincinnati
Cincinnati, OH

High School Diploma -

Goshen High School
Goshen, OH
05.2017

Skills

  • Customer Education
  • Inventory Control Processes
  • Sales Management
  • Phone Inquiries
  • Desktop Support
  • Customer Service Expertise
  • Troubleshooting and Assistance

Timeline

Supervisor

Sheetz
09.2023 - Current

Inventory and Online Sales Manager

Smith's Wholesale Appliance
08.2022 - 08.2023

IOS Technical Support Advisor

Apple
11.2019 - 07.2022

Returns Processor

Trade Global
11.2016 - 08.2019

No Degree - Chemistry

University of Cincinnati

High School Diploma -

Goshen High School
Dannielle Guevremont