Danny Adams
Spanish Fork,UT
Summary
Enthusiastic General Sales Manager bringing 27 years of experience in the Automotive industry. Proficient in sales, service and business operations. Eager to drive business growth at Asbury Automotive.
Overview
19
19
years of professional experience
Work History
General Sales Manager
Asbury Automotive Group
Sandy , UT
07.2004 - Current
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Monitored customer satisfaction levels and took corrective action when needed.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Resolved customer complaints in a timely manner.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Coordinated with other departments to ensure timely delivery of products or services to customers.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Stayed up-to-date on extensive company products and services.
- Analyzed competitor strategies to gain an edge over them in the marketplace.
- Identified areas needing improvement in order to maximize efficiency.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Conducted regular training sessions for new sales personnel.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Maintained accurate records of all transactions in the company's CRM system.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Gained market share in new sales performance through aggressive team training.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Created and maintained sales environment to support business objectives.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Education
High School Diploma -
Orem High School
Orem, UT05-1992
Skills
- Profitability Improvement
- Sales Leadership
- Automotive Systems
- Team Development
- Sales Development
- Employee Motivation
- Leadership and Team Building
- Training and Coaching
Timeline
General Sales Manager
Asbury Automotive Group
07.2004 - Current
High School Diploma -
Orem High School