Danny Diaz
Chicago,IL
Summary
Results-oriented sales professional with strong skills in client building and bilingual communication. Experienced in enhancing customer satisfaction and revenue growth through effective business workflow analysis. Skilled in adapting to challenging environments to meet client needs and expand the customer base.
Overview
16
16
years of professional experience
Work History
Salesperson
JCD & DD Designs
Chicago, IL
08.2012 - Current
- Communicated with clients to propose design alternatives and confirm project renderings.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Acquired new customers and identified unique needs to deliver relevant products.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Facilitated seamless order placement and resolution of customer queries through effective communication.
- Operated register, handled cash and processed credit card transactions.
Sales Associate
Carr Lumber
Chicago, IL
06.2010 - 11.2013
- Secured clientele by identifying and addressing distinct requirements.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Collaborated with logistics teams to guarantee on-time product delivery.
Electronics department
Target
03.2009 - 11.2010
- Recommended upgrades and alternative equipment tailored to customer needs.
- Demonstrated professionalism and friendliness in every customer and colleague exchange.
- Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
- Ensured top-notch service through attentive, courteous interactions.
Education
High School - architectural drafting
John F. Kennedy High School
Chicago, IL07.2007
Some College (No Degree) - Architecture
Harold Washington College
Chicago, ILSkills
- Bilingual communication
- Customer Relationship Management
- Sales strategy development
- Negotiation skills
- Adaptability in high-pressure situations
- Excellent Interpersonal Communication
- Effective Collaboration Skills
- Commitment to Flexible Work Hours
- Positive Attitude Towards Feedback
Timeline
Salesperson
JCD & DD Designs
08.2012 - Current
Sales Associate
Carr Lumber
06.2010 - 11.2013
Electronics department
Target
03.2009 - 11.2010
High School - architectural drafting
John F. Kennedy High School
Some College (No Degree) - Architecture
Harold Washington College
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