Xiomara Lizeth Valadez (Liz)
Superstar Trailers
Kaufman,TX
1
Language
13
years of professional experience
Results-driven salesperson with expertise in customer relationship building, bilingual communication, and inventory management. Proven ability to enhance customer experiences and drive sales through effective prospecting and engagement strategies.
Work History
Salesperson
1 Year 6 Months- Assisted customers in selecting trailers based on specific needs and preferences.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Managed inventory levels through regular stock assessments and replenishment orders.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Resolved customer inquiries effectively, enhancing overall shopping experience and loyalty.
- Participated in promotional events, driving foot traffic and increasing brand visibility in the community.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
Vault Teller
3 Years 8 Months- Supervised daily teller operations to ensure compliance with banking regulations.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Conducted regular audits of cash drawers to maintain operational integrity and security.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Trained and mentored new staff on customer service protocols and transaction procedures.
- Resolved complex customer inquiries, improving overall satisfaction ratings.
- Collaborated with other departments to resolve complex issues, enhancing the overall banking experience for clients.
- Oversaw cash handling procedures and ensured compliance with security protocols.
Sales Associate
2 Years 9 Months- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Maintained organized merchandise displays to drive sales and promote brand image.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma
Skills
Prospecting
Customer relationship building
Customer engagement
Customer care
Inventory management
Bilingual Communication
Networking
Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Superstar Trailers
01.2025 - 07.2026Read More
Vault Teller
City Credit Union
04.2016 - 12.2019Read More
Sales Associate
Dillard's
07.2013 - 04.2016Read More
Skyline High School
High School Diploma
Read More