Detail-oriented professional skilled in task delegation and employee training. Committed to driving operational efficiency and enhancing customer experiences through strategic inventory management and team collaboration.
Overview
9
9
years of professional experience
Work History
Coach - Overnight Manager
Walmart
Niles, Illinois
03.2025 - Current
Coordinated schedules to ensure adequate staff coverage during shifts.
Handled customer inquiries and resolved service issues promptly.
Assisted in training new employees on company policies and procedures.
Managed inventory, ensuring timely stock replenishment to meet operational needs.
Implemented process improvements to enhance team efficiency and productivity.
Maintained accurate records of employee performance and attendance metrics.
Collaborated with management to develop promotional strategies for increased engagement.
Assigned tasks to project personnel while monitoring performance for quality assurance.
GM Support Manager
Walmart
Chicago, Illinois
02.2019 - 08.2020
Supported management in supervising associates across various store departments.
Delegated tasks effectively and ensured their completion, improving operational efficiency.
Supervised up to 50 associates, including customer service managers and department managers, to ensure operational efficiency and team alignment.
Maintained store standards and ensured business continuity during store manager's absence.
Department Manager
Walmart
Chicago, Illinois
10.2016 - 02.2019
Managed inventory levels by ordering stock and conducting regular audits.
Evaluated sales data to pinpoint trends, establish sales objectives, and devise strategies for improvement.