Danny Kirkland
Dudley,GA
Summary
Skilled Computer Tech with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Currently responsible for 23 businesses currently.
Overview
17
17
years of professional experience
Work History
Company Owner
Quick Computer Repair
01.2007 - Current
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Built loyal account base and long-term business relationships with accounts.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Updated and replaced outdated drivers and software for computers and office machines.
- Restored data on computers and office machines.
- Assisted customers with technical support inquiries.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
Some College (No Degree) -
OFTC
Dublin, GAGED -
Swainsboro Technical College
Swainsboro, GA06.2002
Skills
- Hardware Replacement
- Computer Hardware Knowledge
- Printers and Peripherals
- Hardware Installation
- Operating System Testing
- Technical Support
- Microsoft Office
- Installation and Repair
- Network Component Installations
- Virus and Malware Prevention
- Data Recovery
- Remote Troubleshooting
Timeline
Company Owner
Quick Computer Repair
01.2007 - Current
Some College (No Degree) -
OFTC
GED -
Swainsboro Technical College
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