Professional Human Resource Professional with 20 years of experience in healthcare, education and industrial setting. Highly entrepreneurial and efficient at building and maintaining work/client relationship while ensuring policies and procedures are being met.
Overview
33
33
years of professional experience
Work History
Human Resources Generalist
Ecru, MS
01.2019 - Current
Administers various human resources plans and procedures for all organization personnel; assists in development and implementation of personnel policies and procedures; prepare and maintain the employee handbook and the policies and procedures manual. Conducts new hire orientation, files, WC Claims, track training, and HOC reporting. Performs benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees. Files EEO-1 and component 2 reports annually, and maintains other records, reports and logs to conform EEO regulations. Conducts recruitment effort for all exempt and nonexempt personnel. Maintains company organization charts and the employee director. Recommends new approaches, policies and procedures to continually improvement efficiency of the department and services performed. Maintains human resources records and complies rep for leadership. Maintains compliance with federal, state and local employment and benefits laws and regulations. Execute talent initiatives that improve overall business performance for your assigned business function. Partner with functions to deliver initiatives such as performance reviews, pay planning, succession planning, employee experience survey action planning, benefits enrollment, change management, etc. Provide tactical support to frontline managers. Provide counsel to management regarding company programs, processes and policies. Partner with managers on performance concerns; provide coaching and assist with documentation where necessary. Partner with managers to assess talent and create development plans. Serve as point of contact for employee questions and complaints related to policy, performance management, etc. Conduct investigations related to employee relations concerns. Assist with recruiting/staffing projects where necessary. Conduct employee exit interviews and track root cause for voluntary separations; use data to create retention plans for designated business units. Work with broader HR team to develop/deliver and coordinate training on site initiatives as well as developing plan for Business Center focused needs. Knowledge of principles and processes for providing customer service including assessments and audits, standards and benchmarks, evaluation of program effectiveness, and resolution of problems, bottlenecks, and deficiencies. Knowledge of benefits, performance evaluation, and compensation plans; Understanding of individual performance, abilities, learning, and motivation; Knowledgeable about agency laws and regulations relating to human resources (FLSA, EEO, etc.). Knowledge of management principles involved in strategic planning and forecasting including people, material, and equipment resource allocation; corporate and human resource policies and benefits; leadership; teaming; and production methods. Strong verbal and written communication skills. Detailed, accurate, and organized; Ability to inform others about company benefits, policies, and procedures. Proactive communicator who can clearly articulate results and needs across all levels. Ability to establish and communicate clear priorities and to influence others to support and act on those priorities. Proven ability to manage multiple projects with competing deadlines.
Weekend Group Home Supervisor
Region III Mental Health Chemical Dependency Unit
01.2008 - Current
Interact directly with the clients assigned to the unit.
Report any pertinent observation about behavior.
Being alert of the following situations: attempts at elopements, self-harm, extended or unusual aggression, potential medical emergencies, medical illness and injury when appropriate, and sexual encounters.
Provide a safe and secure environment.
Facilitate and maintain documentation of medical and facility records. Provide correct and timely execution of these documents. Assist with monitoring of these documents as required.
Provide random drug screens for clients
Human Resources Professional
Marmon Group, LLC
Ripley, MS
01.2023 - 01.2026
Offered active participation, input, and support in daily function requirement of the organization’s HR department.
Provide daily support and coaching to department leaders on a variety of actions to enable them to best lead them teams
Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partnered with the legal department as needed.
Instrumental in reducing overtime for hourly employees by 38%.
Implemented a 30-60- and 90-Day Evaluation process to encourage more active, engagement for new hires.
Instrumental in reducing the time of the onboarding (two to three weeks).
Reinforce company culture and took a proactive approach to support and promote key Values and code of conduct.
Managed and oversaw employment-related inquiries from employee’s team members, and managers, referring complex and sensitive matters to the appropriate persons or team.
Led and managed processes sand request from business leaders to maintain the highest data integrity in the H systems, reflective of all ongoing organizational changes.
Partnered with payroll to report on, analyze and audit information regarding employee and employer and employee programs (including benefits deductions, stipends, and call pay).
Assist upper management on human resources with special projects.
Improved the labor resources allocation regarding scheduling, bidding, hiring and compensation.
Forecast results of proposed changes actions, such as personal time-off policies, benefits changes, team makeup, and additional shifts or locations.
Decreased compliance risks regarding overtime, minimum wage, exempt versus non-exempt classification, Payroll-based journal, Family Medical Leave Act, and Affordable Care Act.
Improved the return on investment Regarding HR Programs, such as engagement, wellness, financial planning, and performances.
Coached and led Other HR Business Partners in a high-growth, rapid changing environment.
Human Resource Director
Millcreek of Pontotoc
Pontotoc, MS
01.2000 - 01.2018
Plan, develop, organize, implement, evaluate, supervise and direct the Human Resources program and activities.
Consult with and coordinate Human Resources activities with all related departments and implement changes as required.
Ensure personnel policies include procedures for recruiting, selecting, promoting, and terminating staff and assist in all departments in adhering to the policies.
Review Human Resources policies and procedures on a continual basis and make recommendations for changes as needed.
Ensure a mechanism is successfully established and monitored to notify employees of changes in policies and procedures and employment laws.
Ensure all personnel records on current employees and applicants are current and maintained in confidential, personnel files.
Ensure a written job description exists for each position in the facility specifying the duties and responsibilities of the position, the minimum level of education, training, and the requirements for licensure, certification, and/or registration, and/or related work experience required to fulfill these requirements.
Ensure that all employment procedures do not discriminate, are fair to all individuals, and conform to all related employment laws.
Ensure that all employment procedures include mechanism for determining that all personnel are medically capable of performing assigned tasks and are free of communicable diseases.
Ensure performance evaluations are provided annually for all staff. Provide staff training in evaluation process.
Maintain professional competence through participation in continuing education programs, seminars and training programs.
Ensure compliance with all JCAHO regulations related to Human Resources and ensure quality control measure for the Human Resources Department are continually maintained.
Participate in the Joint Commission process and provide input to appropriate committees and leadership.
Rate subordinates on performance evaluation according to established performance evaluation guidelines.
Ensure that all Human Resources personnel attend and participate in all required in-house training.
Update relevant chapters in the Policy and Procedure manual (Human Resources).
Coordinate the payroll process.
Coordinate the worker’s compensation program/FMLA.
Help coordinate the resident worker program.
Coordinate the benefits program including: insurance enrollment, and 401K enrollment
Follows all safety policies and adheres to all worker's compensation program guidelines.
Responsible for all phases of human resources within the facility to include recruiting and selection, on-boarding, new hire orientation and payroll processing recruiting employee relations and worker’s compensation.
Work with managers and supervisors to resolve and prevent employee relations Issues.
Enter and maintain all employee information in UltiPro (HRIS).
Other duties as assigned within the scope of job-related responsibility.
Human Resource Director
Pontotoc, MS
01.2000 - 01.2018
Plan, develop, organize, implement, evaluate, supervise and direct the Human Resources program and activities.
Consult with and coordinate Human Resources activities with all related departments and implement changes as required.
Ensure personnel policies include procedures for recruiting, selecting, promoting, and terminating staff and assist in all departments in adhering to the policies.
Review Human Resources policies and procedures on a continual basis and make recommendations for changes as needed.
Ensure a mechanism is successfully established and monitored to notify employees of changes in policies and procedures and employment laws.
Ensure all personnel records on current employees and applicants are current and maintained in confidential, personnel files.
Ensure a written job description exists for each position in the facility specifying the duties and responsibilities of the position, the minimum level of education, training, and the requirements for licensure, certification, and/or registration, and/or related work experience required to fulfill these requirements.
Ensure that all employment procedures do not discriminate, are fair to all individuals, and conform to all related employment laws.
Ensure that all employment procedures include mechanism for determining that all personnel are medically capable of performing assigned tasks and are free of communicable diseases.
Ensure performance evaluations are provided annually for all staff. Provide staff training in evaluation process.
Maintain professional competence through participation in continuing education programs, seminars and training programs.
Ensure compliance with all JCAHO regulations related to Human Resources and ensure quality control measure for the Human Resources Department are continually maintained.
Participate in the Joint Commission process and provide input to appropriate committees and leadership.
Rate subordinates on performance evaluation according to established performance evaluation guidelines.
Ensure that all Human Resources personnel attend and participate in all required in-house training.
Update relevant chapters in the Policy and Procedure manual (Human Resources).
Coordinate the payroll process.
Coordinate the worker’s compensation program/FMLA.
Help coordinate the resident worker program.
Coordinate the benefits program including: insurance enrollment, and 401K enrollment.
Follows all safety policies and adheres to all worker's compensation program guidelines.
Responsible for all phases of human resources within the facility to include recruiting and selection, on-boarding, new hire orientation and payroll processing recruiting employee relations and worker’s compensation.
Work with managers and supervisors to resolve and prevent employee relations Issues.
Enter and maintain all employee information in UltiPro (HRIS).
Other duties as assigned within the scope of job-related responsibility.
Counselor’s Aide
Bannum Place of Tupelo, Rehabilitation Program
Tupelo
01.1998 - 01.2000
Provide technical assistance to various departments, as necessary in the development of departmental monitors and reporting systems.
Complete review of the facility and program evaluations.
Maintain and update clinical records, policies and procedures manuals.
Ensure data is collected and maintained for proper documentation of reviews on forms and/or computer and documentation specific problems according to established guidelines.
Implement the written policy as it pertains to the facility.
HR/Customer Service
Gill’s Automotive, Body Shop
01.1994 - 01.1998
Assist in payroll development.
Report all service calls to the appropriate individual.
Track billing for each department.
Distribute weekly performance reports.
Ensure the company met all safety guidelines.
Human Resource Director/Staff Development Director
Millcreek of Pontotoc School, Health Care Service
01.2000
Coordinates staff development and training and ensure compliance with all JCAHO, state and federal regulations.
Monitor the planning, design, and coordination of training programs.
Assist other professional and support service personnel with assessing needs, establishing objective and designing or modifying training courses.
Ensure training calendar is compiled, distributed, and all-time lines are met.
Ensure core curriculums for in-service trainings are written and maintained.
Research related programs, resource materials, and publications to ensure training is current.
Work directly with supervisory personnel to assess effectiveness and application of training is current.
Ensure training data and records on all employees are compiled, entered, tracked, and maintain all training manuals, booklets, and/or audiovisual aides, etc.
Assist employees in obtaining continuing education credit for training received when applicable.
Ensure all scheduled parties conduct orientation according to the schedule.
Ensure final exam is given to employees and ensure all employees successfully pass each exam, if not, retest as needed.
Ensure handbook pages are signed and submitted to Human Resources in a timely manner.
Plan, develop, organize, implement, evaluate, supervise, and direct the Quality Improvement program and activities.
Follow all safety policies and adhere to all worker’s compensation program guidelines.
Human Resources Generalist
Ashley Furniture Industries, Inc
Ecru, MS
Administers various human resources plans and procedures for all organization personnel; assists in development and implementation of personnel policies and procedures; prepare and maintain the employee handbook and the policies and procedures manual.
Conducts new hire orientation, files, WC Claims, track training, and HOC reporting.
Performs benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.
Files EEO-1 and component 2 reports annually, and maintains other records, reports and logs to conform EEO regulations.
Conducts recruitment effort for all exempt and nonexempt personnel
Maintains company organization charts and the employee director
Recommends new approaches, policies and procedures to continually improvement efficiency of the department and services performed
Maintains human resources records and complies rep for leadership
Maintains compliance with federal, state and local employment and benefits laws and regulations.
Execute talent initiatives that improve overall business performance for your assigned business function.
Partner with functions to deliver initiatives such as performance reviews, pay planning, succession planning, employee experience survey action planning, benefits enrollment, change management, etc.
Provide tactical support to frontline managers
Provide counsel to management regarding company programs, processes and policies
Partner with managers on performance concerns; provide coaching and assist with documentation where necessary
Partner with managers to assess talent and create development plans
Serve as point of contact for employee questions and complaints related to policy, performance management, etc.
Conduct investigations related to employee relations concerns
Assist with recruiting/staffing projects where necessary
Conduct employee exit interviews and track root cause for voluntary separations; use data to create retention plans for designated business units
Work with broader HR team to develop/deliver and coordinate training on site initiatives as well as developing plan for Business Center focused needs
Knowledge of principles and processes for providing customer service including assessments and audits, standards and benchmarks, evaluation of program effectiveness, and resolution of problems, bottlenecks, and deficiencies.
Knowledge of benefits, performance evaluation, and compensation plans; Understanding of individual performance, abilities, learning, and motivation; Knowledgeable about agency laws and regulations relating to human resources (FLSA, EEO, etc.).
Knowledge of management principles involved in strategic planning and forecasting including people, material, and equipment resource allocation; corporate and human resource policies and benefits; leadership; teaming; and production methods.
Strong verbal and written communication skills.
Detailed, accurate, and organized; Ability to inform others about company benefits, policies, and procedures.
Proactive communicator who can clearly articulate results and needs across all levels
Ability to establish and communicate clear priorities and to influence others to support and act on those priorities.
Proven ability to manage multiple projects with competing deadlines.
Education
Human Resources -
International Business Management Institute
01.2020
Business Management -
Strayer University Online
01.2001
Business Administration -
University of Phoenix Online
01.2000
Business Education -
Itawamba Community College
01.1997
Microcomputer Information Systems -
Northeast Community College
01.1996
College Prep Studies -
Pontotoc High School
Pontotoc
01.1994
Skills
State and federal employment laws
Safety practices and procedures
Employee relations principles
Recruiting methods and techniques
Attention to detail
Verbal and written communication
Interpersonal skills
Time management
Organizational skills
Independent work
Team environment collaboration
Document management system
Analytical and problem-solving skills
Maintaining confidentiality
Continuous improvement
Handling multiple projects simultaneously
Microsoft Office Suite
Internet
Notes
Some employer/location fields are missing in the source text (e.g., employer name for the 2019—Present HR Generalist section and employer name for the duplicated 2000—2018 HR Director section).
Dates were converted using year-only ranges from the resume: start_date set to 01/01/YY and end_date set to 12/31/YY; single month/year (Jan 1994) set to 01/01/94.
Relevant Experience And Accomplishments
Honor Roll inclusion for high grades (Beta Club, Future Scholar, Future Business Leader)
Awards won for specific activities or subjects (Most Valuable Player (MVP) Millcreek of Pontotoc, Fine Art Award (Most Creative Award), Employee of the Year 4 Consecutive Years (2001-2005), Trainer of Trainers Award (Certified Crisis Intervention))
Inclusion in student-related achievement publications (i.e., Who’s Who in American High Schools, Who’s Who Amongst American Future Business Leaders)
Perfect attendance awards (Pontotoc High School, Millcreek of Pontotoc Quarterly Award)
Work related awards (i.e., Most Influential in the Workplace, Team Player Award)
Volunteer Associations (i.e., Volunteer of the Year Tupelo Animal Shelter, Boy and Girls Club, Big Brothers of America, Salvation Army Local Location)
Summary
Professional Human Resource Director/Manager with 20 years of experience in healthcare, education and industrial setting. Highly entrepreneurial and efficient at building and maintaining work/client relationship while ensuring policies and procedures are being met. Seeking to leverage my interpersonal skills to bring a solid perspective to the position of a Human Resource Professional at your company., Professional Human Resource Professional with 20 years of experience in healthcare, education and industrial setting. Highly entrepreneurial and efficient at building and maintaining work/client relationship while ensuring policies and procedures are being met.
Timeline
Human Resources Professional
Marmon Group, LLC
01.2023 - 01.2026
Human Resources Generalist
01.2019 - Current
Weekend Group Home Supervisor
Region III Mental Health Chemical Dependency Unit
01.2008 - Current
Human Resource Director
Millcreek of Pontotoc
01.2000 - 01.2018
Human Resource Director
01.2000 - 01.2018
Human Resource Director/Staff Development Director