Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danny Polanco

winter haven

Summary

Dynamic customer service professional with experience at Yak and Yeti, recognized for enhancing customer satisfaction through active listening and effective problem resolution. Proven reliability and composure in high-pressure environments, consistently achieving efficient order processing and fostering teamwork. Skilled in multitasking and maintaining a welcoming atmosphere for all patrons.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Yak and Yeti
09.2024 - 04.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Crew Member

Panda Express
02.2023 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Associate of Arts - Cyber Security

Valencia College
Orlando, FL
06-2027

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Yak and Yeti
09.2024 - 04.2025

Crew Member

Panda Express
02.2023 - 05.2024

Associate of Arts - Cyber Security

Valencia College

Similar Profiles

CREATE PROFILE
Danny Polanco