Danny Rankin
Townsend,DE
Summary
Dynamic professional with a proven track record in process improvement and employee development, honed across roles from Administrative Manager at the United States Navy Unit to Service Technician. Excelled in creating efficient systems and fostering team growth, leveraging skills in project management and customer service management to drive success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Manager
United States Navy, Unit
03.2020 - Current
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Created organized filing system to manage department documents.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Proofread and edited professional documents to fix errors.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Service Technician
Kirkin Exteriors
03.2019 - 02.2020
- Evaluated systems according to predetermined checklist and noted issues.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
- Managed inventory of roofing supplies and materials.
- Repaired chimneys and other roof protrusions.
- Assisted in installation of skylights and other roof accessories.
Carpenter
Taylor Kline INC
08.2018 - 03.2019
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Cashier
Acme Markets, Inc
08.2017 - 08.2018
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certification - Biomedical Equiptment Technician
CBET
Dover, DE03.2025
High School Diploma -
St Georges Technical Highschool
Middletown, DE06.2019
Skills
- Recordkeeping and Reporting
- Employee Development
- Safety Protocols
- Project Management
- Customer Service Management
- Policy Development
- Document Control
- Critical Thinking
- Process Improvement
Certification
- [Medical Training Team], [United States Navy] - [May 2023-October 2024]
Timeline
Administrative Manager
United States Navy, Unit
03.2020 - Current
Service Technician
Kirkin Exteriors
03.2019 - 02.2020
Carpenter
Taylor Kline INC
08.2018 - 03.2019
Cashier
Acme Markets, Inc
08.2017 - 08.2018
Certification - Biomedical Equiptment Technician
CBET
High School Diploma -
St Georges Technical Highschool
- [Medical Training Team], [United States Navy] - [May 2023-October 2024]
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