Professional Scrum Product Owner with 10+ experience in product development and agile methodologies. Known for driving collaboration and delivering high-impact solutions in large-scale data project deployments for large enterprises. Skilled in stakeholder management, backlog prioritization, and iterative development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Consultant - Product Owner, Business Systems Analyst
CGI TECHNOLOGIES AND SOLUTIONS INC.
02.2015 - 09.2024
Fannie Mae - AWS Cloud Platform Migration, in year-long assignment, successfully migrated application and data for over 18 million loans to their AWS cloud-based solution and environment, leading to a 15% efficiency improvement in financial analysts' loan processing tasks.
Defined product vision and multi-phase roadmap for the Single-Family (LAVA) team's migration to AWS cloud storage, enhancing financial reporting and analysis.
Championed a new bi-weekly story prioritization meeting, reducing backlog refinement time by 50%.
Authored detailed product user stories and acceptance criteria, enabling the delivery of an upgraded GUI interface and reducing sprint refinement delays by 30%.
PNC Bank - Debit Authorization System (DAS), in multi-year assignment with a Fortune 150, $64B national bank, successfully deployed a new Debit Authorization System (DAS) which updates current processing of 20 MM daily debit card transactions stored on MongoDB.
Defined a clear product vision and multi-phase roadmap for the DAS Scrum team, ensuring alignment with business goals and customer needs for faster and more accurate transaction processing.
Authored job & user stories in JIRA using INVEST guidelines and Gherkin acceptance criteria, ensuring comprehensive documentation for MongoDB-based microservices.
Designed over 20 debit card processing flowcharts to shape the functionality their MongoDB-based microservices.
Presented post-launch metrics and dashboards to senior leadership, showcasing a 25% increase in transaction processing efficiency and improved customer engagement.
PNC Bank - DAS Research Portal, as the Product Owner, successfully launched a UI-based interface, allowing DAS stakeholders the ability to research millions of debit card transactions.
Defined the product vision and created a detailed roadmap for the DAS Portal used by PNC's Banking and Legal stakeholders.
Developed, prioritized, and maintained the JIRA-based product backlog for new features, facilitating weekly collaborative meetings with developers to align on progress and milestones.
Presented progress updates and post launch updates to senior leadership, showcasing a significant reduction in administrative processing time and improved user engagement.
PNC Bank - DAS Mainframe Enrichment Module, in the DAS assignment, successfully launched a real-time ETL scheduler to process and settle 20 MM mobile phone debit transactions.
Defined a clear product vision and developed a comprehensive roadmap covering the design and functionality for real-time debit card transaction processing and settlement.
Authored hundreds of detailed user & job stories in JIRA outlining the requirements to facilitate the ETL transfer of data between PNC mainframe and their new MongoDB.
Merck - Dossier Change Control Management (DCCM), in assignment with a Fortune 100, $334B pharmaceutical company, transitioned Merck's 2-year Appian-based Dossier Change Control Management (DCCM) project from Waterfall to Scrum to align with Merck's SDLC guidance.
Created a product roadmap detailing the transition plan and key milestones for implementing agile practices in the DCCM project.
Led Backlog Refinement meetings and update the product backlog with a 13-member development and business team to clarify and size previously written and new user stories.
Merck - Market Research & Compliance, in assignment with a Fortune 100, $334B pharmaceutical company, worked with Market Research & Compliance Directors with their Global Human Health compliance team on multiple SharePoint and IT projects.
Delivered a market research project portal & repository platform that improved usability, increased vendor and researcher engagement, and streamlined compliance monitoring processes.
Led the product vision & product roadmap design of a replacement market research portal by over 100 client market researchers and 400 global vendors, enhancing compliance and usability.
Defined detailed product requirements for over 170 input and output fields, including data input specifications, field definitions, and accessibility requirements to enhance portal functionality.
Successfully deployed an on-line, automated Adverse Experience training certificate repository that ensured compliance for 400 global vendors while meeting project milestones and timelines.
Program Lead & Mentor
National Black MBA Association
08.2013 - 06.2017
LOT National Case Competition Finalists, 2013 & 2015
Education
MBA - Information Technology Management
SETON HALL UNIVERSITY
South Orange, NJ
05.2014
Bachelor of Science - Corporate Finance and Accounting
BENTLEY UNIVERSITY
Waltham, MA
05.2007
Skills
Scrum Methodology
Agile Methodology
Product Ownership
Product Management
Stakeholder Relationship Management
Product Backlog Management
Backlog Refinement
User Story Writing
Job Story Writing
Business Analysis
Technical Analysis
Data Analysis
Business Process Model and Notation
User Acceptance Testing
JIRA
Confluence
MS Office
Amazon Web Services Cloud Computing
MongoDB
Postman
Certification
Professional Scrum Product Owner, 12/2024, SCRUM.ORG
Professional Scrum Product Backlog Management Skills Certification (PSPBM), 12/2024, SCRUM.ORG
Product Manager Certification, 02/2023, PRODUCT SCHOOL
Core Skills
Product Ownership, Stakeholder Relationship Managment, Product Backlog Management, Backlog Refinement, User Story Writing
Timeline
Senior Consultant - Product Owner, Business Systems Analyst
CGI TECHNOLOGIES AND SOLUTIONS INC.
02.2015 - 09.2024
Program Lead & Mentor
National Black MBA Association
08.2013 - 06.2017
MBA - Information Technology Management
SETON HALL UNIVERSITY
Bachelor of Science - Corporate Finance and Accounting