Highly organized and reliable professional adept at juggling multiple tasks with a consistently positive attitude. Proactive in seeking additional responsibilities to drive the company's success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
Pho One Vietnamese Cuisine
2022.10 - 2023.04
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Trained staff members on use of POS system.
Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Hostess/Server
Noodle Bar
2022.05 - 2022.08
Provided friendly welcoming service in a fast pace environment.
Diligently made sure customers needs were taken care of, as well as the needs of the restaurant.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Delivery Boy/ Cashier/ Stocker
Vinh Thinh Market
2017.02 - 2021.11
Provided a friendly customer service experience when helping customers ring up their items
Maintained a detail oriented work environment
Separated products into different sections of the store and warehouse, allowing customers to find products easier, as well as other employees
Promptly delivered restaurant orders upon requests.
Sales Associate
Champs Sports
2016.08 - 2017.01
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased daily shoe care product sales, leading to tying the store record of 28 units sold in a single day twice.
Drove growth in weekly shoe care product sales, achieving the highest volume of 36 units ever sold in a week at the store.
Education
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
Honolulu, HI
12.2023
Associate in Arts (AA) in Liberal Arts & Sciences -
Honolulu Community College
Honolulu, HI
05.2020
High school diploma or GED -
President Theodore Roosevelt High School
Honolulu, HI
05.2016
Skills
Presentation and Public Speaking
Active Listening
Perseverance
Creativity & Problem Solving
Written & Oral Communication
Leadership & Planning
Certification
Driver's License
Timeline
Head Waiter
Pho One Vietnamese Cuisine
2022.10 - 2023.04
Hostess/Server
Noodle Bar
2022.05 - 2022.08
Delivery Boy/ Cashier/ Stocker
Vinh Thinh Market
2017.02 - 2021.11
Sales Associate
Champs Sports
2016.08 - 2017.01
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
Associate in Arts (AA) in Liberal Arts & Sciences -
Honolulu Community College
High school diploma or GED -
President Theodore Roosevelt High School
Driver's License
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