Danny Tran
Summary
Highly organized and reliable professional adept at juggling multiple tasks with a consistently positive attitude. Proactive in seeking additional responsibilities to drive the company's success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
Pho One Vietnamese Cuisine
10.2022 - 04.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Trained staff members on use of POS system.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Hostess/Server
Noodle Bar
05.2022 - 08.2022
- Provided friendly welcoming service in a fast pace environment.
- Diligently made sure customers needs were taken care of, as well as the needs of the restaurant.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Delivery Boy/ Cashier/ Stocker
Vinh Thinh Market
02.2017 - 11.2021
- Provided a friendly customer service experience when helping customers ring up their items
- Maintained a detail oriented work environment
- Separated products into different sections of the store and warehouse, allowing customers to find products easier, as well as other employees
- Promptly delivered restaurant orders upon requests.
Sales Associate
Champs Sports
08.2016 - 01.2017
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased daily shoe care product sales, leading to tying the store record of 28 units sold in a single day twice.
- Drove growth in weekly shoe care product sales, achieving the highest volume of 36 units ever sold in a week at the store.
Education
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
Honolulu, HI12.2023
Associate in Arts (AA) in Liberal Arts & Sciences -
Honolulu Community College
Honolulu, HI05.2020
High school diploma or GED -
President Theodore Roosevelt High School
Honolulu, HI05.2016
Skills
- Presentation and Public Speaking
- Active Listening
- Perseverance
- Creativity & Problem Solving
- Written & Oral Communication
- Leadership & Planning
Certification
Driver's License
Timeline
Head Waiter
Pho One Vietnamese Cuisine
10.2022 - 04.2023
Hostess/Server
Noodle Bar
05.2022 - 08.2022
Delivery Boy/ Cashier/ Stocker
Vinh Thinh Market
02.2017 - 11.2021
Sales Associate
Champs Sports
08.2016 - 01.2017
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
Associate in Arts (AA) in Liberal Arts & Sciences -
Honolulu Community College
High school diploma or GED -
President Theodore Roosevelt High School
Driver's License
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