Danny Valdez
Dallas,TX
Summary
Client-focused Fitness Operations Leader experienced in supervising studio teams and delivering exceptional guest service. Achieved high levels of customer satisfaction through effective staff training, conflict resolution, and community relationship building. Focused on optimizing daily operations, enhancing marketing initiatives, and driving employee performance to meet organizational goals.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
CLUB STUDIO
Dallas & Coppell, TX
09.2025 - Current
- Supervised and coached 8-person team, coordinating staff training, schedules, and daily service execution to ensure consistent member experiences.
- Coordinate daily club operations, facility maintenance, inventory, vendor needs, and service standards to maintain a welcoming environment.
- Prepared and opened Club Studio Coppell through pre-opening operations, membership outreach, and launch support to drive initial engagement.
- Coach sales associates in consultative selling, objection handling, membership closing, and referral generation to support acquisition and retention.
- Coordinated local marketing, business partnerships, community events, and charitable initiatives to enhance relationships and increase brand visibility.
- Knowledgeable across Reformer Pilates, HIIT, indoor cycling, boxing, HYROX, Hot Pilates, and rebound classes; guide clients on class formats and studio offerings.
Studio Manager
ORANGETHEORY FITNESS
Addison, TX
01.2023 - 09.2025
- Promoted from Member Ambassador to Assistant Manager to Studio Manager
- Supervised 12-person studio team, coordinating scheduling, onboarding, training, sales coaching, and daily operations.
- Oversaw facility upkeep, managed inventory, coordinated with vendors, enhanced member experience, and ensured studio readiness.
- Oversaw facility upkeep, inventory, vendor coordination, member experience, and studio readiness.
- Supported local marketing initiatives, developed community partnerships, and organized events to enhance studio engagement.
Smile Guide
SMILE DIRECT
Dallas, TX
08.2023 - 12.2023
- Delivered personalized consultations, explained services, and addressed client questions to enhance client understanding and satisfaction.
- Captured digital dental scans and images using iTero technology to support accurate treatment planning and patient care.
- Guided customers through smile consultation and treatment plan selection.
- Reviewed patient questions about aligners, financing, and appointment scheduling.
- Explained product options using clear, supportive service language.
Certified Hemodialysis Technician
FRESENIUS MEDICAL CARE
Amarillo, TX
04.2021 - 07.2023
- Prepared equipment and documented observations to support clinical teams in maintaining safe, organized daily operations.
- Prepared Fresenius dialysis machines and treatment stations for patient care.
- Monitored vital signs and dialysis parameters during hemodialysis sessions.
- Assessed vascular access sites and reported changes to nursing staff.
Education
Business Administration coursework (degree not completed) -
Amarillo College
Amarillo, TXSkills
- Membership sales
- Consultative Selling Techniques
- Client retention
- Client service recovery
- Team leadership
- Team training
- Staff Scheduling
- Front-of-House Operations
- Facility standards
- Inventory coordination
- Local Marketing Strategies
- Lead follow up
Timeline
Assistant General Manager
CLUB STUDIO
09.2025 - Current
Smile Guide
SMILE DIRECT
08.2023 - 12.2023
Studio Manager
ORANGETHEORY FITNESS
01.2023 - 09.2025
Certified Hemodialysis Technician
FRESENIUS MEDICAL CARE
04.2021 - 07.2023
Business Administration coursework (degree not completed) -
Amarillo College