Danté Wilson
621 Patriots Pointe Drive,NC
Summary
Dynamic retail professional with extensive experience at Lowes Home Improvement, excelling in customer service and team leadership. Proven track record in optimizing store operations and enhancing sales through effective inventory management and staff training. Committed to achieving results while fostering a collaborative work environment and ensuring high standards of quality and safety.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Lowes Home Improvment
Mebane, NC
08.2024 - Current
- Assisted in daily store operations, ensuring optimal customer service and efficient workflow.
- Supported inventory management by tracking stock levels and organizing merchandise displays.
- Trained new employees on company policies, procedures, and best practices for customer engagement.
- Collaborated with management to develop promotional strategies that enhanced product visibility.
Flooring Supervisor
Lowes Home Improvment
Mebane, NC
05.2023 - 06.2024
- Supervised installation of flooring products to ensure quality and adherence to company standards.
- Trained and mentored team members on best practices for flooring techniques and safety protocols.
- Coordinated project schedules to optimize workflow and meet customer deadlines effectively.
- Conducted regular inspections of flooring installations, identifying areas for improvement and corrective actions.
Seasonal Supervisor
Lowes Home Improvment
Mebane, NC
03.2022 - 05.2023
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Implemented inventory management processes to enhance stock accuracy and reduce shrinkage.
- Coordinated team schedules, optimizing labor resources for peak operational efficiency.
Building Materials Supervisor
Lowes Home Improvment
Mebane, NC
03.2020 - 03.2022
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Coordinated delivery schedules with suppliers to streamline receiving processes and reduce lead times.
- Trained team members on product knowledge, safety protocols, and operational procedures to enhance performance.
- Implemented process improvements that increased efficiency in material handling and reduced waste.
Outside Lawn and Garden Supervisor
Lowes Home Improvment
Mebane, NC
07.2017 - 03.2020
- Supervised daily operations of garden center, ensuring optimal plant health and customer satisfaction.
- Trained and mentored staff on horticultural best practices and customer service techniques.
- Developed and implemented inventory management processes to streamline stock replenishment.
- Enhanced visual merchandising displays to attract customers and promote seasonal products effectively.
Inside Lawn and Garden Associate
Lowes Home Improvment
Mebane, NC
04.2013 - 05.2017
- Assisted customers with lawn and garden product selections to enhance their outdoor spaces.
- Maintained inventory levels of plants, soils, and gardening supplies to ensure availability for customers.
- Demonstrated proper use of gardening tools and equipment to promote safe practices among associates and customers.
- Organized merchandise displays to improve product visibility and drive sales in the lawn and garden department.
Education
High School Diploma -
Eastern Alamance High School
Mebane, NCSkills
Customer service
Store organization
Time management
Team building and leadership
Store opening and closing
Customer service management
Attention to detail
Staff supervision
Sales expertise
Sales techniques
Timeline
Assistant Store Manager
Lowes Home Improvment
08.2024 - Current
Flooring Supervisor
Lowes Home Improvment
05.2023 - 06.2024
Seasonal Supervisor
Lowes Home Improvment
03.2022 - 05.2023
Building Materials Supervisor
Lowes Home Improvment
03.2020 - 03.2022
Outside Lawn and Garden Supervisor
Lowes Home Improvment
07.2017 - 03.2020
Inside Lawn and Garden Associate
Lowes Home Improvment
04.2013 - 05.2017
High School Diploma -
Eastern Alamance High School