Dante DiLella
Rochester,NY
Summary
Dynamic Branch Analyst with expertise in project management, financial analysis, and budget preparation. Proven ability to enhance processes through cross-functional collaboration and deliver impactful presentations to management.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Branch Analyst
ESL Federal Credit Union
Rochester, New York
02.2015 - Current
- Represented Frontline in various corporate and local projects, ensuring completion of project plans and scoping sheets as well as keeping management informed.
- Collaborated with vendors during contract negotiations to enhance existing systems and processes.
- Delivered bi-weekly presentations to Frontline Management, providing critical updates for Retail Banking.
- Partnered with cross-functional departments to improve Frontline processes, procedures, and systems.
- Prepared annual Non-Interest Expense/Income Budget for Retail Banking and reported on quarterly variances.
Assistant Branch Manager
ESL Federal Credit Union
Rochester, New York
07.2011 - 02.2015
- Oversaw daily branch operations to ensure effective service delivery.
- Managed teller line and cash management operations efficiently.
- Assisted in hiring and developing branch staff to enhance performance.
- Coached Teller and MSR team members on Member Focus Behaviors and sales achievement.
- Collaborated with support departments to refine internal policies and procedures.
- Represented Retail Banking in End User Setup Review, Teller Workstation Replacement, and DNA Upgrade Projects.
Teller & Member Service Representative
ESL Federal Credit Union
Rochester, NY
12.2008 - 07.2011
- Exceeded individual sales and operational goals while enhancing service performance levels.
- Maintained high accuracy in opening new accounts and processing transactions.
Education
High School Diploma -
Webster Thomas High School
Webster, NY06-2005
Skills
- Project management
- Financial analysis
- Budget preparation
- Data visualization
- Customer relationship management
- Sales management
- Operational Subject Matter Expert
- Manage teams
- Cross-functional collaboration
Certification
Lean Six Sigma Green Belt- June 2019
Affiliations
Chair, Rochester Community Robotics Inc. (501c3 Non-Profit)- 2008 to present
Timeline
Branch Analyst
ESL Federal Credit Union
02.2015 - Current
Assistant Branch Manager
ESL Federal Credit Union
07.2011 - 02.2015
Teller & Member Service Representative
ESL Federal Credit Union
12.2008 - 07.2011
High School Diploma -
Webster Thomas High School