MELISSA GAZAWAY
Cushing,OK
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
35
35
years of professional experience
Work History
Branch Manager Branch 0450
Security Finance
01.2025 - Current
Branch Manager 0463
Security Finance
05.2023 - 12.2024
- 23/24 YOY Profit $75K
- 22/23 YOY Profit $38K
Assistant Manager Branch 0450
Security Finance
09.2022 - 04.2023
Office Administrator
Right at Home (dba Second to None)
03.2022 - 12.2022
- Opened new office in Stillwater March of 2022
- Responsible for recruiting, Client Care Coordination, Scheduling, Soliciting.
Operations Manager
Armstrong Flooring, Inc.
08.2019 - 11.2021
- Reporting to the Director of Operations, responsible for all aspects of the manufacturing facility with 100+ employees. Leadership Role in Safety, Quality, Budgeting, Process Improvement through Lean Methodology, Production Scheduling, Forecasting.
- Implemented a new flexible wage plan that envisioned a future workforce based on a culture of Safety, Quality, Cost and Delivery empowering employees to cross train for flexibility and wage growth.
- Managed through the onset of Covid with minimal loss of productivity due to the design of the flexible wage plan and employee cross training.
- Lead the successful design and implementation of SAP on the shop floor.
- Lead successful transition of base product material from felt to fiberglass allowing for the introduction of new products at the Stillwater Plant.
- Key contributions to the design, installation, and start-up of new production exceeding start up goals for yield and production.
- Reduced landfill costs through the aggressive recycling of fiberglass material.
- Identified and developed key operational leaders through cross training and developmental activities.
Supervisor
Armstrong Flooring, Inc.
12.2018 - 08.2019
- Supervisor with 46 direct reports responsible for all aspects of production, safety, quality, employee development and motivation, payroll, and discipline.
Team Lead
Armstrong Flooring, Inc.
02.2018 - 12.2018
- Established SOP’s, JSA’s, Production and Employee Scheduling, Employee Training and Job Certification, Payroll, Product Yield.
Multiple Production Positions
Armstrong Flooring, Inc.
06.1991 - 02.2018
- Skilled in multiple operations positions. Assignments included MRO Purchasing Administrator, Raw Material Purchaser and LEAN Specialist.
Education
Some College (No Degree) -
Eastern Oklahoma State College
Wilburton, OKFirst Responder, Basic EMT
01.2014
Skills
- Process Improvement
- Leadership
- Forecasting
- Budgeting
- Project Management
- Supply Chain Management
- Purchasing
- Employee Motivation
- Emotional Intelligence
- Strategic Thinking
- Statistical Analysis
- Excellent time management skills
- Excellent work ethic
- Coaching and mentoring
- Training and development
AWARDS
- Highest Percent Loan Volume 2nd Quarter 2023, 2nd Quarter 2024, 3rd Quarter 2024, Office of the Quarter 3rd Quarter 2024, Highest Dollar Profit 3rd Quarter 2024, Lowest Percent Bad Debt 3rd Quarter 2024, Highest Account Gain 1st Quarter 2025
- 2006 – Gold Award Researched, developed, and installed a scrap recycling system resulting in a reduction of 2 million pounds of landfill waste annually., 2013 and 2014– Silver Awards For contributions in the start-up of two plants in Wujiang China. Extensive work developing employee training process, process improvement, and process control (Lean, 2016 – Silver Award For successful start-up of new Luxury Vinyl Production lines.
Timeline
Branch Manager Branch 0450
Security Finance
01.2025 - Current
Branch Manager 0463
Security Finance
05.2023 - 12.2024
Assistant Manager Branch 0450
Security Finance
09.2022 - 04.2023
Office Administrator
Right at Home (dba Second to None)
03.2022 - 12.2022
Operations Manager
Armstrong Flooring, Inc.
08.2019 - 11.2021
Supervisor
Armstrong Flooring, Inc.
12.2018 - 08.2019
Team Lead
Armstrong Flooring, Inc.
02.2018 - 12.2018
Multiple Production Positions
Armstrong Flooring, Inc.
06.1991 - 02.2018
Some College (No Degree) -
Eastern Oklahoma State College
First Responder, Basic EMT