Dante Goode
Selinsgrove
Summary
Accomplished customer service professional with experience of troubleshooting technology products and assisting users in fast-paced environments. Trained in Computer Networking Technology and recognized as a Distinguished Honor Roll graduate. Currently pursuing CompTIA A+ certification and eager to contribute technical support and problem-solving skills in an IT role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Best Buy
Selinsgrove
11.2023 - Current
- Assisted customers in troubleshooting and identifying tailored technology solutions.
- Educated customers on technology products and services to improve informed purchasing decisions.
- Explain technical information and product features in a clear and understandable manner.
- Resolved customer inquiries and issues quickly to enhance customer satisfaction.
- Provide customer service and technical assistance for computers, electronics, and technology products.
- Support product setup, device assistance, and technology recommendations.
- Collaborate with team members to ensure a positive customer experience.
- Maintain inventory organization and assist with daily store operations.
- Provided accurate information about products, prices and services.
Sandwich Artist
Subway
Selinsgrove
02.2022 - 11.2023
- Prepared fresh sandwiches following customer specifications and Subway standards.
- Assisted customers with menu selections and provided product recommendations.
- Trained new employees on sandwich preparation techniques and customer service protocols.
- Operated cash register, handling transactions accurately and efficiently.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Maintained cleanliness of work area throughout shift.
- Restocked condiments and utensils at the counter to ensure availability for customers. and condiment stations, cleaned windows, and emptied trash cans during slow periods.
Prep Cook
Susquehanna Valley Country Club
Selinsgrove
09.2021 - 02.2022
- Prepared ingredients for daily menu items following established recipes.
- Assisted chefs in food preparation tasks, including chopping and marinating.
- Prepared vegetables for cooking by washing, chopping, and dicing them. and ingredients by washing, chopping and dicing.
- Operated grills, ovens, and other kitchen equipment for meal preparation.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Collaborated with team members to ensure timely meal service during events.
- Managed inventory by receiving, storing, and tracking food supplies effectively.
- Followed food safety protocols to prevent contamination and ensure quality standards.
- Adapted quickly to changing menu items and special requests from patrons.
Education
High School Diploma - General Education
Selinsgrove Area High School
Selinsgrove, PA05-2026
Technical School -
Sun Technical Institute
New Berlin, PASkills
- Customer Service
- Communication Skills
- Active Listening
- Team Collaboration
- Problem Solving
- Attention to Detail
- Time Management
- Multitasking
- Microsoft Office Suite
- Operating Systems
- Technical troubleshooting
- Fast Learner
Certification
- CompTIA A+
- In Progress (Exam Voucher Purchased)
- Expected 2026
- CompTIA Tech+
- 2025
- OSHA 10-Hour General Industry Safety Certification
Timeline
Sales Associate
Best Buy
11.2023 - Current
Sandwich Artist
Subway
02.2022 - 11.2023
Prep Cook
Susquehanna Valley Country Club
09.2021 - 02.2022
High School Diploma - General Education
Selinsgrove Area High School
Technical School -
Sun Technical Institute