Dante Jackson
Summary
Strategic operations and management professional with expertise in leading teams, optimizing business operations, and enhancing client relationships. Skilled in problem-solving and prioritizing tasks to achieve results in fast-paced environments. Extensive background in leadership, compliance, investigations, operations management, and customer service across diverse sectors.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Corporate Club Manager
Planet Fitness
Folly Beach, SC
01.2026 - Current
- Manage all aspects of club operations including staffing, scheduling, payroll oversight, customer satisfaction, and revenue performance
- Lead, coach, and develop a team of 14 employees while maintaining accountability and performance standards
- Drive team performance through coaching, leadership, and daily oversight
- Tracked and analyzed key performance indicators for revenue, retention, membership growth, and operational efficiency to inform strategic decisions
- Executed operational initiatives and process improvements, contributing to business growth
- Resolved escalated customer concerns, fostering a positive culture and upholding high service standards
Assistant General Manager
Crunch Fitness
North Charleston, SC
05.2025 - 01.2026
- Managed daily business operations, optimizing staffing, scheduling, and sales performance to enhance customer experience
- Supervised multiple departments, driving operational efficiency and fostering team accountability
- Supported revenue growth through operational execution and performance management
- Resolved customer issues effectively, maintaining high satisfaction levels through proactive service leadership
- Assisted with hiring, onboarding, coaching, and employee development
Compliance/Audit Investigator II
State of Nevada
Las Vegas, NV
06.2024 - 05.2025
- Managed 100–130 active cases, ensuring compliance with strict deadlines and performance standards
- Investigated discrepancies, uncovering financial recovery opportunities that enhanced overall compliance
- Collaborated with legal teams and stakeholders to develop detailed reports and actionable recommendations
- Analyzed data trends to improve accuracy, compliance, and operational effectiveness
- Maintained detailed documentation to support audits, investigations, and appeals
Security Forces Craftsman
U.S. Air Force
Hill AFB, UT
01.2019 - 06.2024
- Coordinated personnel and resources to achieve mission objectives in high-pressure operational environments
- Maintained strict adherence to procedures, policies, and regulatory requirements
- Led compliance initiatives and audited more than 550 training records
- Developed reports to ensure compliance and maintained operational readiness standards
- Collaborated with multiple teams to align efforts with organizational objectives and drive mission success
Education
Master of Science - Supply Chain Management & Logistics
Florida International University
Miami, FL 08.2023 - 01.2024
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA 10.2020 - 01.2022
Skills
- Scheduling, staffing, and workforce planning
- Team leadership
- Staff development
- Member engagement strategies
- Crisis management planning
- Compliance oversight
- Quality assurance oversight
- Process optimization
- KPI management
- Cross-functional coordination
- Financial planning support
- Conflict resolution
Websites
Timeline
Corporate Club Manager
Planet Fitness
01.2026 - Current
Assistant General Manager
Crunch Fitness
05.2025 - 01.2026
Compliance/Audit Investigator II
State of Nevada
06.2024 - 05.2025
Master of Science - Supply Chain Management & Logistics
Florida International University
08.2023 - 01.2024
Bachelor of Science - Business Administration
Liberty University
10.2020 - 01.2022
Security Forces Craftsman
U.S. Air Force
01.2019 - 06.2024