Dante Panepinto
Buffalo,NY
Summary
Computer Science graduate with hands-on experience in cybersecurity, networking, and technical support. Proficient in vulnerability scanning, network traffic analysis, and system diagnostics using tools such as Nmap and Wireshark. Experienced in incident troubleshooting, user support, and technical documentation within regulated environments. Strong analytical problem-solver with a solid foundation in security and IT operations.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
Reichert Technologies
Buffalo, New York
02.2026 - Current
- Provided technical assistance to customers via phone and email support.
- Educated customers on product features and troubleshooting techniques effectively.
- Utilized ticketing systems to track support requests and resolutions efficiently.
Service Manager
Chipotle
Buffalo, New York
11.2021 - 02.2026
- Led daily operations and supervised teams in a high-volume, fast-paced environment requiring rapid issue resolution.
- Managed scheduling, onboarding, training, and performance accountability.
- Trained and mentored staff to enhance team performance and service quality.
Education
Bachelor of Science - Computer Science
Canisius College
Buffalo, NY12-2025
Skills
- Network troubleshooting
- Problem analysis
- Software development and testing
- Computer programming in various languages
- Malware analysis
- Vulnerability assessment and cryptography
Professional Projects
- Ethical Hacking Security Assessment: Conducted vulnerability scanning and reconnaissance using Nmap and Nikto; documented findings and proposed remediation strategies
- Full-Stack Recipe Application: Developed a web application using HTML, CSS, and JavaScript with backend integration and language-model functionality.
- Data Analysis Project: Analyzed business sales data using Python (pandas, matplotlib) to generate visualizations and identify trends.
- Budget Tracker Web Application: Built a full-stack budgeting tool using Pug and JavaScript for the UI and a Python backend to manage expense tracking, data validation, and budget calculations, delivering a responsive and user-friendly financial tracking system.
Timeline
Technical Support Representative
Reichert Technologies
02.2026 - Current
Service Manager
Chipotle
11.2021 - 02.2026
Bachelor of Science - Computer Science
Canisius College