Dante M. Harmon
Fairfield,OH
Summary
Dedicated healthcare professional with 7 years of experience in patient registration, EMR systems, and front-end technical support. Skilled in patient access operations, data collection, and computer troubleshooting with a strong focus on accuracy, compliance, and patient satisfaction. Adept at training staff and optimizing workflows to improve efficiency across clinical and administrative settings. Seeking to leverage healthcare expertise and IT proficiency in a patient access or healthcare technology role
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Representative III
Cincinnati Children's Hospital and Medical Center
05.2021 - Current
- Registers up to 100 patients daily by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Assists in the pre-registration process for patients labeled as ACT/BST
- Trains newly hired employees on learning department policies, procedures and job tasks.
- Coordinate scheduling for Surgery Center registration to optimize workflow efficiency.
Laboratory Support Technician I
Cincinnati Children's Hospital and Medical Center
10.2020 - 05.2021
- Received and accessed specimens ensuring proper patient identification, specimen integrity and timeliness.
- Collected, labeled and stored up to 300 lab samples per day according to laboratory specifications.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and specimens.
Access Representative
University of Cincinnati Medical Center
10.2019 - 10.2020
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Serviced four clinics by registering up to 270 patients per day.
Patient Access Representative I
Cincinnati Children's Hospital and Medical Center
08.2018 - 10.2019
- Ensured that necessary data, demographic information and forms were obtained and entered in EPIC system accurately and timely.
- Registered up to 200 patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Scheduled patient appointments and procedures.
Education
Certificate in Phlebotomy -
Cincinnati State Technical And Community College
Cincinnati, OH07.2018
Skills
- Insurance verification
- Registration and admissions
- Customer service
- EPIC software proficiency
- Data entry
Certification
- Certified Healthcare Access Associate [CHAA] - 2022
- Google IT Support Professional [Coursera] - 2025
Timeline
Patient Access Representative III
Cincinnati Children's Hospital and Medical Center
05.2021 - Current
Laboratory Support Technician I
Cincinnati Children's Hospital and Medical Center
10.2020 - 05.2021
Access Representative
University of Cincinnati Medical Center
10.2019 - 10.2020
Patient Access Representative I
Cincinnati Children's Hospital and Medical Center
08.2018 - 10.2019
Certificate in Phlebotomy -
Cincinnati State Technical And Community College
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