Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Meagan T. Rose

Windsor,N.C.

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Patient Access Representative IIIPatient Access Representative IIIPatient Access Services RepresentativeDelivery DriverAssistant Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Windsor, N.C., US
Open to relocation: Yes

Salary Range

$0/yr - $200000/yr

Summary

Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Access Representative III

ECU Health Family Medicine Windsor
03.2020 - 04.2025
  • Verified insurance eligibility and benefits to ensure accurate patient accounts.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
  • Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.

Patient Access Representative III

Vidant Bertie Hospital
07.2016 - 03.2020
  • Facilitated patient check-in processes to enhance operational efficiency.
  • Managed appointment scheduling and coordination for optimal patient flow.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Ensured seamless operation of front office, efficiently handling multiple administrative tasks simultaneously.
  • Supported clinical staff by preparing accurate patient documentation and records ahead of appointments.

Patient Access Services Representative

Vidant Bertie Hospital
06.2013 - 07.2016
  • Coordinated patient registration processes to ensure accurate data entry and efficient patient flow.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Enhanced revenue collection by accurately identifying, obtaining, and posting co-payments and deductibles.
  • Increased accuracy in billing processes by diligently verifying insurance coverage and benefits eligibility.
  • Expedited emergency registration procedures to facilitate immediate medical attention for critical cases.

Delivery Driver

Beamon and Johnson Inc., Napa Auto Parts
08.2012 - 07.2016
  • Delivered automotive parts efficiently to various locations, ensuring timely service and customer satisfaction.
  • Maintained accurate records of deliveries and inventory using company logistics systems.
  • Verified accuracy of all deliveries against order forms.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Assistant Manager

Business Services: Internet Café
01.2010 - 05.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Senior Customer Service Associate

Movie Gallery
06.2006 - 02.2008
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Took cash and credit card payments via phone, in person, and through email.
  • Handled customer inquiries and complaints with professionalism to restore satisfaction.
  • Established positive relationships with customers through personalized interactions and genuine concern for their needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Teacher’s Assistant

Lamb’s Day Camp
08.2005 - 06.2006
  • Assisted lead teachers in planning and implementing engaging lesson plans for diverse student groups.
  • Facilitated daily activities and supported children's learning through hands-on experiences and interactive play.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Developed positive relationships with students, fostering an inclusive and nurturing atmosphere.

Office Assistant

Martin Community College Bertie Campus
01.2005 - 05.2006
  • Coordinated office operations to enhance workflow efficiency and support departmental needs.
  • Managed scheduling for faculty meetings, ensuring optimal use of time and resources.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Education

High School Diploma -

Bethel Assembly Christian Academy
Windsor, North Carolina
06-2004

B.S. - Business Administration with a concentration in Management

Elizabeth City State University
Elizabeth City, North Carolina
12-2009

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Appointment scheduling
  • Referral coordination
  • Scheduling diagnostic procedures
  • Electronic health records
  • Multi-line telephone systems
  • Insurance authorizations

Certification

  • CNP - Certified Notary Public

Timeline

Patient Access Representative III

ECU Health Family Medicine Windsor
03.2020 - 04.2025

Patient Access Representative III

Vidant Bertie Hospital
07.2016 - 03.2020

Patient Access Services Representative

Vidant Bertie Hospital
06.2013 - 07.2016

Delivery Driver

Beamon and Johnson Inc., Napa Auto Parts
08.2012 - 07.2016

Assistant Manager

Business Services: Internet Café
01.2010 - 05.2012

Senior Customer Service Associate

Movie Gallery
06.2006 - 02.2008

Teacher’s Assistant

Lamb’s Day Camp
08.2005 - 06.2006

Office Assistant

Martin Community College Bertie Campus
01.2005 - 05.2006

High School Diploma -

Bethel Assembly Christian Academy

B.S. - Business Administration with a concentration in Management

Elizabeth City State University

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Meagan T. Rose