Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Languages
Accomplishments
References
Timeline
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Danuta Gelzine

Keene,USA

Summary

Dynamic Assistant Store Manager at Aldi with proven expertise in team management and inventory oversight. Skilled in cash handling and employee training, I consistently enhanced customer satisfaction and operational efficiency. Recognized for implementing effective visual merchandising strategies, I drive performance and foster a collaborative work environment.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Aldi
Keene, USA
03.2022 - Current
  • Supervised daily store operations to maintain efficiency and customer service standards.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Delegated work to staff, setting priorities and goals.
  • Trained and developed team members on company policies and procedures.
  • Oversaw inventory management to ensure stock availability and accuracy.
  • Implemented visual merchandising strategies to enhance product displays.
  • Managed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Administrative Assistant

Petrogas
Andover, USA
02.2017 - 02.2021
  • Duties and responsibilities included providing administrative support to ensure efficient operation of the office.
  • Supports managers and employees through a variety of tasks related to organization and communication.
  • Responsible for confidential and time sensitive material.
  • Good understanding of Microsoft Excel.

Sales Assistant

Shuttington Holdings
Portlaoise, Ireland
04.2014 - 08.2016
  • Duties Included customer service, operating till, restocking shop floor shelves, keeping shop floor and fourcourt areas clean, tidy, and safe.
  • Also taking deliveries.
  • In August 2014 I’ve successfully finished health and safety courses and became Health and Safety Inspector.

Sales Manager Assistant

Applegreen
Athlone, Ireland
09.2012 - 05.2014
  • I've gained over two years’ experience working for Apple Green.
  • Started in September 2012 in Athlone.
  • Shortly after that I’ve moved to Portlaoise and continued my work for Apple Green as a Manager Assistant in Mountrath.
  • In July 2013 I’ve had part-time position in Portlaoise Service Station and at the same time, part-time position in Newbridge service Station.
  • My duties and responsibilities as an employee included: Customer service, operating till and handling financial transactions, restocking shop floor shelves, keeping shop floor and fourcourt areas clean, tidy, and safe.
  • Working with deliveries.

Sales Consultant

Next
Athlone, Ireland
08.2011 - 05.2012
  • Duties included customer service, operating till, and handling financial transactions.
  • Merchandising and replenishing stock as directed.
  • Assisting with deliveries and stock handling.
  • Also undertaking cleaning duties.

Store Manager

Dress 4 Less
Athlone, Ireland
11.2008 - 08.2011
  • Duties included: Customer service, visual merchandising, operating till and handling financial transactions, opening, and closing the shop, stock handling, assisting with deliveries.
  • I've had some of the office responsibilities also, like: Lodging takings into company accounts, preparing weekly hours for all the staff, setting sales targets for individual reps and the team, according to company guidelines.
  • Monitor each salesperson's daily performance and compare it with the month’s objective.

Education

Bachelor - Apparel Design

Technical College of Clothing Design And Stylization
Poland
01.2005

Skills

  • Team management
  • Store operations
  • Cash handling
  • Performance monitoring
  • Employee training
  • Employee scheduling
  • Inventory management
  • Loss prevention
  • Issue resolution
  • Customer service and engagement

Personal Information

Date of Birth: 08/04/85

Affiliations

  • Sport enthusiast. I've won 2 medals at junior Olympics in swimming.

Languages

Polish
Professional
German
Elementary

Accomplishments

  • For 2 Years in a row I have won C.A.R.E. Service Champion award at Aldi. For my outstanding commitment and service to customers.

References

References available upon request.

Timeline

Assistant Store Manager

Aldi
03.2022 - Current

Administrative Assistant

Petrogas
02.2017 - 02.2021

Sales Assistant

Shuttington Holdings
04.2014 - 08.2016

Sales Manager Assistant

Applegreen
09.2012 - 05.2014

Sales Consultant

Next
08.2011 - 05.2012

Store Manager

Dress 4 Less
11.2008 - 08.2011

Bachelor - Apparel Design

Technical College of Clothing Design And Stylization