Danute Jean Charles
Lake Worth,FL
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
Miracle Mile
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
Ops Manager
Amazon
12.2021 - 02.2024
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Tracked and replenished inventory to maintain par levels.
- Built strong operational teams to meet process and production demands.
- Collaborated with team leaders on quality audits.
Cook
Olive Garden
10.2021 - 12.2021
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Delivery Driver
Amazon
05.2020 - 09.2021
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Security Officer
Primary protective services
03.2018 - 03.2020
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Reported safety hazards for remediation response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Stocker
Walmart
12.2017 - 05.2018
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
Security Officer
Kent Security
06.2017 - 02.2018
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
Cashier
Wendy's
05.2014 - 06.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
John I. Leonard High School
Greenacres, FL05.2017
Skills
- Staff Management
- Multidisciplinary Collaboration
- Workforce Training
- Operations Monitoring
- Decision Making
- Performance Monitoring
Certification
Certified nursing assistant
Timeline
Delivery Driver
Miracle Mile
03.2024 - Current
Ops Manager
Amazon
12.2021 - 02.2024
Cook
Olive Garden
10.2021 - 12.2021
Delivery Driver
Amazon
05.2020 - 09.2021
Security Officer
Primary protective services
03.2018 - 03.2020
Stocker
Walmart
12.2017 - 05.2018
Security Officer
Kent Security
06.2017 - 02.2018
Cashier
Wendy's
05.2014 - 06.2017
High School Diploma -
John I. Leonard High School