Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Danute Jean Charles

Lake Worth,FL

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

Miracle Mile
03.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Ops Manager

Amazon
12.2021 - 02.2024
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Tracked and replenished inventory to maintain par levels.
  • Built strong operational teams to meet process and production demands.
  • Collaborated with team leaders on quality audits.

Cook

Olive Garden
10.2021 - 12.2021
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Delivery Driver

Amazon
05.2020 - 09.2021
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Security Officer

Primary protective services
03.2018 - 03.2020
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Observed patrons and customers to quickly address security situations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Stocker

Walmart
12.2017 - 05.2018
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.

Security Officer

Kent Security
06.2017 - 02.2018
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Verified photo IDs and tickets to allow guests passage.

Cashier

Wendy's
05.2014 - 06.2017
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Education

High School Diploma -

John I. Leonard High School
Greenacres, FL
05.2017

Skills

  • Staff Management
  • Multidisciplinary Collaboration
  • Workforce Training
  • Operations Monitoring
  • Decision Making
  • Performance Monitoring

Certification

Certified nursing assistant

Timeline

Delivery Driver

Miracle Mile
03.2024 - Current

Ops Manager

Amazon
12.2021 - 02.2024

Cook

Olive Garden
10.2021 - 12.2021

Delivery Driver

Amazon
05.2020 - 09.2021

Security Officer

Primary protective services
03.2018 - 03.2020

Stocker

Walmart
12.2017 - 05.2018

Security Officer

Kent Security
06.2017 - 02.2018

Cashier

Wendy's
05.2014 - 06.2017

High School Diploma -

John I. Leonard High School

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Danute Jean Charles