Danya Garcia
Dallas,TX
Summary
Proven customer service professional with a track record of exceeding expectations at Dallas World Aquarium. Demonstrated reliability and exceptional cash handling abilities. Excelled in fast-paced environments, achieving customer satisfaction goals through patience and effective issue resolution. Skilled in adapting to new challenges and efficiently managing tasks, as evidenced by a successful internship at the Law Office of Yovanna Vargas.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Dallas World Aquarium
03.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Intern
Law Office of Yovanna Vargas
08.2022 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Organized legal filing system to maximize efficiency.
- Communicated with clients via phone or email.
- Managed case files efficiently, ensuring easy accessibility for attorney when needed.
Education
Bachelor of Arts - English - Language Arts
University of North Texas
Denton, TX05.2027
High School Diploma -
Judge Barefoot Sanders Law Magnet
Dallas, TX 05.2023
Skills
Customer Service
Reliability and punctuality
Patience and composure
Cash Handling
Issue Resolution
Adaptable and Flexible
Languages
Spanish
Native or Bilingual
Timeline
Intern
Law Office of Yovanna Vargas
08.2022 - 08.2023
Customer Service Cashier
Dallas World Aquarium
03.2022 - Current
Bachelor of Arts - English - Language Arts
University of North Texas
High School Diploma -
Judge Barefoot Sanders Law Magnet
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