Danya Lizarraga

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.

• Venipuncture and Injection

• Perform 12-lead EKG

• Processed prior authorizations for medications and procedures

• Prepare laboratory specimens
• Assisting with examinations and routine procedures
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

• Venipuncture and Injection training
• Intake patients Obtain Vitals Signs (blood pressure, weight, etc.)
• Schedule appointment, Check in patients verify insurance, Referrals for pertantel care
• Set up surgical trays for surgical procedures, Run Autoclave machine
• Pregnancy testing and options on counseling
• Counseled patients on birth control
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

• Served as a liaison between patients, providers, and insurance companies during the referral process, addressing any concerns or questions that arose along the way.
• Enhanced patient experience by coordinating timely and efficient referrals to specialists.
• Streamlined referral processes for improved patient satisfaction and reduced wait times.
• Trained new employees on referral coordination procedures, ensuring consistent quality of service.
• Worked with patients to schedule tests and procedures.
• Navigate through insurance portals to assure a authorization.