DANYASIA LEWIS
St Louis,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer and Dispatching Service Representative
CarShield
Earth City, MO
01.2023 - Current
- Communicated with individuals within inbound call center setting to complete dispatch support for auto insurance calls.
- Identified locations and needs of callers to accurately send assistance.
- Developed positive relationships with customers through courteous communication techniques.
Customer Service Representative
Goldschmitt And Associates
St Louis, MO
02.2021 - 01.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered inbound calls, chats and emails to facilitate customer service.
Home Health Aide
Visiting Angels Home Care
St Louis, MO
03.2019 - 08.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Education
General Studies -
Sumner High School
St Louis, MO01.2017
Skills
- Customer Relations
- Data Entry
- Dispatch Coordination
- Database Management
- Microsoft Suite Proficiency
- Critical Thinker
- Verifying Coverage
- Dispatching Procedures
References
References available upon request.
Timeline
Customer and Dispatching Service Representative
CarShield
01.2023 - Current
Customer Service Representative
Goldschmitt And Associates
02.2021 - 01.2023
Home Health Aide
Visiting Angels Home Care
03.2019 - 08.2021
General Studies -
Sumner High School