Summary
Overview
Work History
Education
Skills
Timeline
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Danye Ayala

Brooklyn,NY

Summary

Proven Delivery Associate with a track record of enhancing customer satisfaction through efficient route planning and effective communication

working at Fedex. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Delivery Associate

06.2024 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Sale Associate

Sneaker Spot
05.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Progress High School For Professional Careers
Brooklyn, NY
06.2025

Skills

  • Package handling
  • Delivery Scheduling
  • Loading and unloading
  • Customer Needs Assessment
  • Product Sales
  • Sales Development
  • Upselling
  • Business Development

Timeline

Delivery Associate

06.2024 - 09.2024

Sale Associate

Sneaker Spot
05.2023 - 06.2024

High School Diploma -

Progress High School For Professional Careers

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Danye Ayala