Danyel Foster
Imperial,MO
Summary
Experienced 911 Dispatcher with broad background in emergency response coordination. Strengths include strong communication skills, calm under pressure, and efficient handling of high-stress situations. Proven ability to dispatch appropriate resources swiftly and accurately. Strong commitment to teamwork, multitasking, and effective time management.
Overview
8
8
years of professional experience
Work History
911 Dispatcher
Pevely Police Department
Pevely, MO
08.2022 - 09.2025
- 911 dispatcher for a multi-line phone system. I answered emergency and non-emergency calls, typed notes on every call received, directed the callers to the right person, and coordinated the calls to the officers on the radio.
- I entered active warrants, stolen vehicles, missing persons, etc., into the statewide and national databases, engaged with lobby visitors to address inquiries and provide assistance.
- On emergency calls, I provided clear instructions to callers in high-stress situations to gather important information for the officers, deescalate multiple situations, and find resources for residents to contact.
- Assisted in training new dispatchers on protocols and procedures for for best practices.
Student Worker
SIUE
Edwardsville, IL
01.2018 - 01.2020
- Scanned, filed, and mailed school forms to maintain accurate documentation.
- I created training manuals for different departments and took inventory on the school classrooms.
- Developed strong oral and written communication skills in working with people of different ages.
New Business Representative
Country Financial Insurance
Murphysboro, IL
02.2018 - 09.2018
- Conducted client outreach to schedule appointments and generate insurance quotes for homes and vehicles.
- Documented claims and assembled comprehensive client insurance portfolios.
- Completed work release during final semester of senior year in high school.
Education
Bachelor’s degree - criminal justice, Minor in Psychology
SIUE
Edwardsville, IL01.2022
High school diploma -
Murphysboro High School
Murphysboro, IL01.2018
Skills
- Data entry and customer service
- Oral and written communication
- Multitasking abilities
- Pressure management
- Problem solving
- Active listening
- Critical thinking
- Memory retention
Timeline
911 Dispatcher
Pevely Police Department
08.2022 - 09.2025
New Business Representative
Country Financial Insurance
02.2018 - 09.2018
Student Worker
SIUE
01.2018 - 01.2020
Bachelor’s degree - criminal justice, Minor in Psychology
SIUE
High school diploma -
Murphysboro High School
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