Danyel Green
Rockwood,MI
Summary
Dynamic leader with a proven track record at Aldi, enhancing customer satisfaction and streamlining operations. Excelled in staff management and customer service, fostering a positive work environment and developing innovative solutions. Skilled in both team leadership and money handling, significantly reducing discrepancies and elevating the customer experience.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Aldi
12.2013 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Floral Designer
Bakhaus Florist
08.2004 - 01.2014
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
Education
High School Diploma -
Riverview Community High School
Riverview, MI05-2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Staff management
- Retail operations
- Workload management
- Employee scheduling
Timeline
Assistant Manager
Aldi
12.2013 - 10.2021
Floral Designer
Bakhaus Florist
08.2004 - 01.2014
High School Diploma -
Riverview Community High School
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