Danyell Williams
Moon Twp,Pa
Summary
I am eagerly looking for an entry-level position as a Real Estate agent. I currently provide quality care to the elderly and disabled population. I have been in the service industry for over 30 plus years. Hardworking employee enthusiastic about learning the Real Estate field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Direct Care Worker
Merakey Allegheny Valley School
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored and assisted residents through individual service plans.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Documented vitals, behaviors, and medications in client medical records.
Direct Support Professional
Serenity Unlimited
01.2018 - Current
- Assisted disabled clients to support independence and well-being.
- Assisted with medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Coordinator
Quest Diagnostics
07.2007 - 10.2017
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Maintained long-term relationships with high net-worth clients.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
High school Diploma -
Ambridge Area High school
Ambridge, Pa01.1992
Skills
- Customer Relations
- Account Management
- Staff Training
- Team Development
- Professional Telephone Demeanor
- Strong Analytical and Problem-Solving Skills
- Active Listening
- Microsoft Excel
Timeline
Direct Care Worker
Merakey Allegheny Valley School
05.2023 - Current
Direct Support Professional
Serenity Unlimited
01.2018 - Current
Sales Coordinator
Quest Diagnostics
07.2007 - 10.2017
High school Diploma -
Ambridge Area High school