Danylo Filipenko
Friendswood,TX
Summary
Dynamic hospitality professional with extensive experience at Gaidos Seafood Restaurant and San Luis Resort. Proven track record in delivering exceptional customer service and maintaining order accuracy. Skilled in point-of-sale systems and team collaboration, enhancing guest experiences and operational efficiency. Recognized for effectively managing high-pressure situations while ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
San Luis Resort
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Gaidos Seafood Restaurant
07.2022 - 07.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Head Hostess
Gaidos Seafood Restaurant
07.2022 - 07.2024
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
No Degree - General Studies
Galveston College
Galveston, TX05-2026
High School Diploma -
Ball High School
Galveston, TX05-2024
Skills
- Customer service
- Point of sale
- Team collaboration
- Order accuracy
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
Timeline
Server
San Luis Resort
07.2024 - Current
Food Runner
Gaidos Seafood Restaurant
07.2022 - 07.2024
Head Hostess
Gaidos Seafood Restaurant
07.2022 - 07.2024
No Degree - General Studies
Galveston College
High School Diploma -
Ball High School
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