Open To Work
Daphne Patterson
North Richland Hills
Summary
Seeking an opportunity that is challenging and motivational and great people to work with while expanding my career goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR/Recruiting Coordinator
Brink’s Incorporated
10.2021 - Current
- Responsible for processing offer letters, pre-employment testing, screening, onboarding documents, new hire files and drive qualification files for non-exempt new hires in field operations. Positions responsibilities.
- Ensure compliance with all related State and Federal Laws, regulations and policies coordinate and facilitate and adjudicate background investigations of new hires, including all follow up for missing or incomplete items.
- Monitor background vendor activity in process , and work in tandem with vendors to promptly complete applicant background, physical, drug tests and HPE’s.
- Ensure new hires completion of all online onboarding documents and document accordingly in Workday
- Liaise with the Training Department to finalize start dates for new hires
- Upload all documents in Workday to complete new hire files
- Coordinator will support hourly business handle 30-40 people at a time Workday a plus Excel a must Background checks
- Articulate on Regional calls and provide updates for each individual potential candidate
HR/Payroll Assistant
Purvis Industries
09.2017 - 10.2021
- Assist with biweekly payroll processing for 500+ employees by reviewing hours, checking for discrepancies, entering adjustments/corrections, commissions and expense reimbursements
- Answer questions regarding payroll inquires, discrepancies and human resource related questions
- Enter new hires into HRIS systems
- Process new hire benefits and qualifying event benefits
- Complete employment verifications
- Assist employees with TimeStart timesheet punches and corrections
- Assist employees with employee self-service password reset
- Enters 401k percentage changes in HRIS system on a quarterly basis
- Responds to PTO questions by phone or email
- Processes background checks into CNET website
Account Receivables Assistant
Purvis Industries
03.2017 - 09.2017
- Responsible for setting up New Accounts in the system, updating new account names and addresses. Looking up business accounts in Dun & Bradstreet. Checking references for new accounts. Releasing tickets and voided tickets for specific accounts that may be on hold. Distributing mail and running checks for all payments collection accounts.
Human Resources/Payroll
SMS InfoComm Corporation
09.2015 - 08.2016
- Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies
- Pays employees by calculating pay and distributing checks
- Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility
- Monitors unemployment claims
- Maintains personnel records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
- Orients new employees by providing orientation information packets; reviewing company policies
Account Payables/Billing
UPS Mail Innovations
01.2014 - 09.2015
- Respond to over 100 emails a day about discrepancies with invoices
- Process shipments
- Budgeting different accounts and shipments daily
Customer Service Representative (Seasonal)
Healthcare
10.2013 - 12.2014
- Enroll Retirees and Elders into their healthcare package and provide authorization for enrollment
- Assist and review personal information to ensure their application is submitted for accuracy to prevent falsification and application denial
- Assist enrollees with adding their dependents to their insurance plan
Account Payables/Billing
UPS Mail Innovations
03.2012 - 10.2013
- Respond to over 100 emails a day about discrepancies with invoices
- Process shipments
- Budgeting different accounts and shipments daily
Vault Clerk (Temporary)
BNY Mellon Bank
11.2011 - 01.2013
- Receive loan, mortgage and title policy documents through UPS and FedEx and distributed to the proper party
- Image/Scan all documents received, post prep and send them to the processing department
- Receive documents from processing department to name and file in the vault with the correct barcode number
Customer Service Representative
Experian Consumer Info Direct Credit Report Bureau
09.2010 - 06.2011
- Receive inbound calls to assist customers with credit monitoring enrollment
- Offer credit alerts and other options for those who are victims of identity theft
- Review different levels of memberships
Customer Service Representative
Corporate Office of Grapevine
01.2010 - 05.2010
- Contact the GameStop stores to install register 2’s in stores which were interactive game guides called Kiosk
- Received about 10 to 15 calls a day from the department and store managers ????
- What did they request when they called
- Update equipment spreadsheets regarding shipments
- Responsible for daily calls regarding shipping and processing of UPS shipping labels on the store website
- Verify shipments were sent the appropriate store for broadband and Cisco team to help install DSL modems and net gear switches for the GameStop stores
- Received about 4 to 5 calls a day to assist with the instructions to install the switches
Education
Associates in Science of Business - Medical Billing & Coding
Ultimate Medical Academy
10.2021
High School Diploma -
Newman Smith High School
05.2004
Skills
- Skilled in Microsoft Office tools
- Sage software proficiency
- Sage employee self-service proficiency
- CNET knowledge base
- Experience with Mincron software
- Experience with Workday software
- Attention to detail in services
- HUB Portal administration
- Kronos software proficiency
- Dedicated independent learner
- Collaborative team member
- Strong focus on accuracy
- Systematic workflow coordination
- Skilled at adapting to rapid workflow changes
- Ensures data privacy compliance
- Task prioritization
- Human resource management software HRMS
- Recruitment and hiring
- Training and development
- Professionalism
- Payroll processing
- Hiring and onboarding
- Payroll management
- Time management abilities
- Organizational skills
- Multitasking Abilities
- Excellent communication
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Team building
Certification
- Associate of Science Medical Billing and Coding, Ultimate Medical Academy - November 7,2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Timeline
HR/Recruiting Coordinator
Brink’s Incorporated
10.2021 - Current
HR/Payroll Assistant
Purvis Industries
09.2017 - 10.2021
Account Receivables Assistant
Purvis Industries
03.2017 - 09.2017
Human Resources/Payroll
SMS InfoComm Corporation
09.2015 - 08.2016
Account Payables/Billing
UPS Mail Innovations
01.2014 - 09.2015
Customer Service Representative (Seasonal)
Healthcare
10.2013 - 12.2014
Account Payables/Billing
UPS Mail Innovations
03.2012 - 10.2013
Vault Clerk (Temporary)
BNY Mellon Bank
11.2011 - 01.2013
Customer Service Representative
Experian Consumer Info Direct Credit Report Bureau
09.2010 - 06.2011
Customer Service Representative
Corporate Office of Grapevine
01.2010 - 05.2010
Associates in Science of Business - Medical Billing & Coding
Ultimate Medical Academy
High School Diploma -
Newman Smith High School