Dynamic Insurance Agent with a focus on client needs analysis and policy sales strategies. Expertise in developing tailored insurance solutions and facilitating claims processes, driving customer loyalty and business growth.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Insurance Agent
Kempe Life
Flowood, MS
10.2020 - Current
Developed customized insurance packages to meet diverse client requirements.
Conducted thorough assessments of client insurance needs and preferences.
Facilitated claims processes for clients, ensuring timely resolutions and support.
Customer Service Representative
Circle K
Madison, MS
08.2023 - 01.2025
Assisted customers with inquiries and provided product information to enhance their shopping experience.
Processed transactions accurately, ensuring efficient service and customer satisfaction.
Maintained cleanliness and organization of the store to create inviting atmosphere for customers.
Direct Support Professional
Oxford Healthcare
Jackson, MS
06.2018 - 06.2019
Monitored client well-being and reported changes to healthcare professionals.
Assisted clients with daily living activities and personal care needs.
Maintained accurate documentation of client progress and services provided.
Education
Some College (No Degree) - Accounting
Jackson State University
Jackson, MS
Some College (No Degree) -
DeVry Institute of Technology
Decatur, GA
Skills
Insurance customization
Client assessment
Claims management
Needs analysis
Risk evaluation
Policy sales techniques
Follow-up
Client acquisition
Upselling
Follow-up
Product promotion
Relationship management
Sales strategy
Certification
Licensed Life, Accident and Health Sales Agent in Mississippi