Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daphne Porter

Jackson,MS

Summary

Dynamic Insurance Agent with a focus on client needs analysis and policy sales strategies. Expertise in developing tailored insurance solutions and facilitating claims processes, driving customer loyalty and business growth.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Insurance Agent

Kempe Life
Flowood, MS
10.2020 - Current
  • Developed customized insurance packages to meet diverse client requirements.
  • Conducted thorough assessments of client insurance needs and preferences.
  • Facilitated claims processes for clients, ensuring timely resolutions and support.

Customer Service Representative

Circle K
Madison, MS
08.2023 - 01.2025
  • Assisted customers with inquiries and provided product information to enhance their shopping experience.
  • Processed transactions accurately, ensuring efficient service and customer satisfaction.
  • Maintained cleanliness and organization of the store to create inviting atmosphere for customers.

Direct Support Professional

Oxford Healthcare
Jackson, MS
06.2018 - 06.2019
  • Monitored client well-being and reported changes to healthcare professionals.
  • Assisted clients with daily living activities and personal care needs.
  • Maintained accurate documentation of client progress and services provided.

Education

Some College (No Degree) - Accounting

Jackson State University
Jackson, MS

Some College (No Degree) -

DeVry Institute of Technology
Decatur, GA

Skills

  • Insurance customization
  • Client assessment
  • Claims management
  • Needs analysis
  • Risk evaluation
  • Policy sales techniques
  • Follow-up
  • Client acquisition
  • Upselling
  • Follow-up
  • Product promotion
  • Relationship management
  • Sales strategy

Certification

  • Licensed Life, Accident and Health Sales Agent in Mississippi

Timeline

Customer Service Representative

Circle K
08.2023 - 01.2025

Insurance Agent

Kempe Life
10.2020 - Current

Direct Support Professional

Oxford Healthcare
06.2018 - 06.2019

Some College (No Degree) - Accounting

Jackson State University

Some College (No Degree) -

DeVry Institute of Technology
Daphne Porter