Daphne Rodriguez
Provo,UT
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Supervisor Manager
Dollar General
355 600 E, Provo, UT, 84606
07.2020 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained professional, organized, and safe environment for employees and customers.
Pep Weigher
Nestle
815 Raymond Klauck Way, Springville, UT, 84663
01.2019 - 12.2019
- Maintained compliance with industry regulations and safety standards, ensuring accurate weighing procedures were followed at all times.
- Conducted regular maintenance checks on weighing equipment, reducing downtime and ensuring optimal performance.
- Monitored raw material usage during production processes, identifying trends that could impact overall efficiency or product quality.
Food Prep Cook
Taco Bell
433 900 E, Provo, UT, 84606
05.2017 - 12.2018
- Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
- Streamlined kitchen operations for improved efficiency through effective time management and organization skills.
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
- Increased customer satisfaction by consistently delivering visually appealing and delicious dishes.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Education
High School Diploma -
Provo High School
Provo, UT05.2019
Skills
- Problem Solving
- Active Listening
- Customer Service
- Team Building
- Critical Thinking
- Organization Skills
- Multitasking
- Adaptability
- Effective Communication
- Decision Making
- Task Prioritization
- Conflict Resolution
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Supervisor Manager
Dollar General
07.2020 - Current
Pep Weigher
Nestle
01.2019 - 12.2019
Food Prep Cook
Taco Bell
05.2017 - 12.2018
High School Diploma -
Provo High School