Stephanie Ballard
Carterville,IL
Summary
Supervisor Manager at Kohls with a proven track record in operations management. Enhanced store performance through strategic communication and problem resolution, leading to improved customer engagement. Skilled in inventory management and fostering teamwork, I am dedicated to driving organizational improvement and delivering exceptional service.
Overview
30
30
years of professional experience
Work History
Supervisor Manager
Kohls
Carbondale, IL And Owensboro KY
01.2006 - Current
- Contributed to formulating operational strategies to boost store performance.
- Enhanced daily operations through effective communication of staff for store operations and experience.
- Participated in training to acquire knowledge of company policies, procedures, and best practices.
- Collaborated with managers to identify areas for improvement in store.
- Communication with all employees on Customer engagement and assistance.
- Assistance in helping at the Point of Sale as back up and as manager.
Assistant Manager
Dollar General Market
Owensboro, KY
10.2004 - 01.2006
Preschool Teacher
Christian School
Evansville, IN
08.2003 - 10.2004
Lead Manager
Walmart
Evansville IN And Tell City IN
06.1996 - 08.2003
Education
Elementary Education
University of Southern Indiana
Evansville, INSkills
Staff training and development
Employee onboarding
Operations management
Inventory management
Organizational development
Shrink reduction
Troubleshooting and problem resolution
Data-driven decision making
Organizational improvement
Operations planning
Positive attitude
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Active listening
Decision-making
Problem resolution
Relationship building
Customer relations
Team building
Timeline
Supervisor Manager
Kohls
01.2006 - Current
Assistant Manager
Dollar General Market
10.2004 - 01.2006
Preschool Teacher
Christian School
08.2003 - 10.2004
Lead Manager
Walmart
06.1996 - 08.2003
Elementary Education
University of Southern Indiana