Hernandez Cruz Jose
Pedricktown,NJ
Summary
Dynamic Operations Manager with a proven track record at Triple D Service, excelling in staff training and inventory management. Achieved significant operational cost reductions through strategic process improvements and enhanced team performance. Skilled in data-driven decision making and fostering a collaborative work environment, ensuring high employee retention and operational efficiency.
Knowledgeable Desired Position with proven track record of leading teams to achieve operational excellence. Successfully managed diverse aspects of business strategy and staff development, resulting in enhanced productivity and organizational efficiency. Demonstrated ability to implement innovative solutions and foster collaborative environments.
Forward-thinking Senior Manager adept at managing teams of Number employees with Number direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
I am getting certified for OSHA hours and I hope to continue studying English and senior human resources. at Camden collage in NJ
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Supervisor Manager
Servimaster Clean
- Assisted in coordinating team schedules and staff assignments.
- Supported daily operations by ensuring compliance with safety protocols.
- Contributed to inventory management through tracking supplies and materials.
- Engaged in training sessions to learn operational processes and best practices.
- Monitored equipment usage to maintain functionality and performance standards.
- Collaborated with team members to streamline workflow efficiency.
- Coached and supervised team members to outline clear job expectations and conduct reviews.
- Implemented cost-saving measures, resulting in significant reduction of operational expenses.
- Assisted with process improvement by identifying operational issues, suggesting potential solutions and supporting implementation.
Operations Manager
Triple D Service
01.2020 - 12.2024
- Streamlined operational workflows to enhance efficiency and reduce downtime.
- Led team training sessions to improve safety protocols and operational standards.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Coordinated cross-departmental communication to ensure alignment on project goals.
- Developed standard operating procedures to maintain consistency in service delivery.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
High School Diploma -
Universidad De El Salvador
El Salvador, San Salvador Skills
Staff training and development
Employee onboarding
Operations management
Inventory management
Organizational development
Training program creation
Budget development
Shrink reduction
Human resources management
Troubleshooting and problem resolution
Data-driven decision making
Operations planning
Reporting oversight
Warehousing functions
Logistics support services
Certification
ADP payroll and HR
Excel
Microsoft
Languages
Español
Native or Bilingual
English
Professional Working
Timeline
Operations Manager
Triple D Service
01.2020 - 12.2024
Supervisor Manager
Servimaster Clean
High School Diploma -
Universidad De El Salvador