Daphne Thompson
New Market,AL
Summary
I am dedicated to pursuing a Certified Pharmacy Technician role, while leveraging extensive experience in prescription processing, inventory management, and customer service. My achievements include efficient administration of vaccinations and effective collaboration with healthcare teams to enhance patient care. My skills encompass pharmaceutical calculations, insurance billing, and proficient use of pharmacy software systems for data entry. I am a hardworking and successful Pharmacy Technician bringing seven years of experience in customer service, multitasking, time management, building relationships with customers and promoting teamwork.
Overview
9
9
years of professional experience
Work History
Senior Certified Vaccinating Pharmacy Technician
Kroger Pharmacy
Madison, AL
05.2018 - Current
- Assisted in training new employees on pharmacy procedures.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Administered vaccinations in accordance with pharmacy regulations.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Key Holder
Dollar General
Huntsville, AL
09.2016 - 07.2018
- Verified accuracy of register tills at beginning and end of shift.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Ensured store was opened and closed in a timely manner according to company policies.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Developed schedules for associates based on needs of the business.
- Organized backroom storage areas to maximize efficiency of space utilization.
Education
Associate of Science - Biology
Calhoun Community College
Huntsville, AL05-2020
Buckhorn High School
New Market, AL05-2015
Skills
- Prescription processing
- Inventory control
- Patient data entry
- Vaccination administration
- Customer service
- Time management
- Pharmaceutical calculations
- Medicare and medicaid process
- Stocking shelves
- Insurance billing
- Ordering and stocking medications
- Manual and automated medication dispensing
- Drug safety
- Workflow optimization
- Point of sale systems proficiency
References
Jeffery Williams, Pharmacy Manager
Jeffery.Williams3@stores.kroger.com
256-461-8530
Trina Ingram, Assistant Pharmacy Manager
Trina.Ingram@stores.kroger.com
256-461-8530
Timeline
Senior Certified Vaccinating Pharmacy Technician
Kroger Pharmacy
05.2018 - Current
Key Holder
Dollar General
09.2016 - 07.2018
Associate of Science - Biology
Calhoun Community College
Buckhorn High School