Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baker
Panera Bread
12.2022 - Current
Monitored temperatures of ovens, proof boxes and other equipment.
Cleaned and maintained kitchen equipment and oven.
Complied with health and safety codes to protect staff and customers.
Determined baking times for various items.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Operated ovens and bakery equipment to prepare products according to recipes.
Followed food safety standards when handling ingredients.
Baker/Owner/Operator
Daphney's Desserts
01.2022 - Current
Consulted with customers to assess needs and propose optimal solutions.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed customer service operations, including taking orders and resolving complaints.
Produced consistently high-quality baked goods for customers.
Developed recipes for new products and improved existing recipes.
Sales Representative
Best Buy
08.2019 - 10.2022
Built relationships with customers and community to promote long term business growth.
Maintained current knowledge of evolving changes in marketplace.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Trained and mentored new sales representatives.
Achieved or exceeded company-defined sales quotas.
Delivery Manager
Empire Health & Wellness
05.2016 - 08.2019
Planned delivery routes according to traffic, weather and types of delivery.
Scheduled regular equipment and fleet maintenance.
Supported customers via telephone, email and at sites to handle escalations and product concerns.
Organized records of vehicles, schedules and completed orders.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Associate of Arts - Baking And Pastry Arts
San Joaquin Delta College, Stockton, CA
05.2024
Associate of Science - Business Administration
San Joaquin Delta College, Stockton, CA
12.2021
Skills
Opening and Closing Skills
Display Case Arrangement
Food Handling Standards
Cleanliness and Sanitation
Excellent Math Skills
Food Preparation and Handling
Certification
Food Handler's Card
Timeline
Baker - Panera Bread
12.2022 - Current
Baker/Owner/Operator - Daphney's Desserts
01.2022 - Current
Sales Representative - Best Buy
08.2019 - 10.2022
Delivery Manager - Empire Health & Wellness
05.2016 - 08.2019
San Joaquin Delta College - Associate of Arts, Baking And Pastry Arts
San Joaquin Delta College - Associate of Science, Business Administration